QCF Level 2 Public Services Online Course

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QCF Level 2 Public Services Online Course

Public Services


Our QCF Level 2 Public Services Online Course is designed for individuals seeking to understand the principles and practices of public services, with a focus on the UK's National Health Service (NHS) and local government.


Developing essential skills in areas such as communication, teamwork, and problem-solving, this course is ideal for those looking to pursue a career in public services or enhance their existing knowledge and skills.

Through engaging modules and interactive activities, learners will gain a deeper understanding of the public services sector, including its history, policies, and current challenges.


Explore our course and discover how you can make a positive impact in the public services sector. Register now and take the first step towards a rewarding career in public services.

Public Services is at the heart of this online course, providing a comprehensive introduction to the sector. Gain a deeper understanding of the role of public services in modern society and develop the skills to succeed in this field. With QCF Level 2 accreditation, you'll be equipped to pursue a range of career paths, from administration to frontline work. Key benefits include flexible online learning, expert tutors, and a supportive community. Unique features include interactive modules, real-life case studies, and a focus on employability skills. Unlock your potential in public services and start your journey today.



Benefits of studying QCF Level 2 Public Services Online Course

QCF Level 2 Public Services Online Course holds immense significance in today's market, particularly in the UK. The course is designed to equip learners with the essential skills and knowledge required to succeed in the public services sector. According to the UK's Office for National Statistics, the public services sector employs over 4.8 million people, generating a significant contribution to the country's GDP.

Year Employment in Public Services
2019 4,800,000
2020 4,700,000
2021 4,600,000
Google Charts 3D Column Chart:
The QCF Level 2 Public Services Online Course is designed to address the current trends in the public services sector, including the increasing demand for digital literacy and data analysis skills. By completing this course, learners can acquire the necessary skills to succeed in this sector and contribute to the UK's economic growth.

Career path

Learn keyfacts about QCF Level 2 Public Services Online Course

The QCF Level 2 Public Services Online Course is a comprehensive training program designed to equip learners with the essential skills and knowledge required to succeed in the public services sector.

Learning outcomes of this course include understanding the role of public services, developing effective communication skills, and learning how to work with diverse groups of people.

The duration of this course is typically 12-16 weeks, with learners completing a series of online modules and assessments to demonstrate their understanding of the subject matter.

The QCF Level 2 Public Services Online Course is highly relevant to the public services industry, with learners gaining a solid foundation in areas such as customer service, team working, and conflict resolution.

Upon completion of the course, learners will be awarded a QCF Level 2 qualification, recognized by employers across the public services sector.

Industry relevance is a key aspect of this course, with learners gaining the skills and knowledge required to succeed in roles such as customer service representatives, administrative assistants, and support workers.

The QCF Level 2 Public Services Online Course is also relevant to those looking to progress into higher-level roles, such as team leaders or managers, and is an excellent starting point for those looking to pursue a career in the public services sector.

Who is QCF Level 2 Public Services Online Course for?

Ideal Audience for QCF Level 2 Public Services Online Course
Individuals aged 16-60 who are interested in pursuing a career in public services, such as
- Police officers and police support staff
- Prison officers and prison support staff
- Firefighters and fire support staff
- Emergency medical technicians (EMTs) and paramedics
- Local authority workers, such as council officers and social workers
- Those who have completed a Level 1 or 2 qualification in public services and wish to progress to a Level 2 qualification
According to the UK's Office for National Statistics (ONS), there were over 1.1 million public sector jobs in England and Wales in 2020, with the majority being in the police, fire, and ambulance services.

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Course content

• Introduction to Public Services
This unit provides an overview of the public services sector, including its history, structure, and key functions. It also introduces the concept of public service values and the importance of public service delivery. • Understanding Public Service Values
This unit explores the core values that underpin public services, including integrity, accountability, and respect for diversity. It also examines the role of public service values in shaping the behavior of public servants. • Public Service Delivery Models
This unit compares and contrasts different public service delivery models, including the market-based model, the partnership model, and the traditional model. It also discusses the advantages and disadvantages of each model. • Public Sector Finance and Budgeting
This unit introduces students to the principles of public sector finance and budgeting, including the role of government funding, taxation, and public expenditure. It also examines the challenges of budgeting in the public sector. • Public Sector Human Resource Management
This unit explores the human resource management functions in the public sector, including recruitment, selection, training, and performance management. It also discusses the challenges of managing public sector staff. • Public Sector Leadership and Management
This unit examines the leadership and management functions in the public sector, including strategic leadership, operational management, and organizational development. It also discusses the challenges of leading and managing public sector organizations. • Public Service and Society
This unit explores the relationship between public services and society, including the impact of public services on individuals, communities, and society as a whole. It also examines the role of public services in promoting social justice and equality. • Public Sector Information Technology
This unit introduces students to the role of information technology in the public sector, including the use of IT systems, data analysis, and digital transformation. It also discusses the challenges of implementing IT systems in the public sector. • Public Sector Research and Evaluation
This unit introduces students to the principles of research and evaluation in the public sector, including the use of research methods, data analysis, and evaluation frameworks. It also examines the challenges of conducting research and evaluation in the public sector. • Public Service and Policy
This unit explores the relationship between public services and policy, including the role of public services in implementing policy, the impact of policy on public services, and the challenges of policy-making in the public sector.

Assessments

The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements


Fee and payment plans


Duration


Course fee

The fee for the programme is as follows:

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- * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

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Accreditation

Discover further details about the QCF Level 2 Public Services Online Course

Why choose LSPM ?

  • ✓ Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
  • ✓ Flexible fee payment plans: Pay fee in affordable monthly, quarterly or yearly instalments plans.
  • ✓ Fast track mode - get your qualification in just 6 months!
  • ✓ Dedicated Tutor Support via live chat and email.

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The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

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