The hospitality and tourism industry plays a crucial role in the UK economy, contributing significantly to GDP and providing millions of jobs. According to the Office for National Statistics, the industry generated £200 billion in revenue in 2019, employing over 3 million people.
However, the industry faces numerous challenges that impact its demand and relevance. One major challenge is the increasing competition from online booking platforms and alternative accommodation options like Airbnb. This has led to a shift in consumer behavior and preferences, affecting traditional hospitality businesses.
Moreover, the industry is also grappling with the impact of Brexit, which has resulted in uncertainty around workforce availability and changes in travel regulations. According to the British Hospitality Association, the industry is facing a potential loss of £4.5 billion in revenue due to Brexit-related issues.
Despite these challenges, jobs in the hospitality and tourism industry are expected to grow by 9% over the next decade, according to the Office for National Statistics. This highlights the continued importance of addressing these challenges to ensure the industry remains relevant and sustainable in the future.
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Statistic |
Value |
Industry Revenue (2019) |
£200 billion |
Employment in Industry |
3 million |
Potential Revenue Loss due to Brexit |
£4.5 billion |
Expected Job Growth (next decade) |
9% |
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Career path
Hotel Manager |
Tourism Marketing Specialist |
Event Coordinator |
Travel Agent |
Restaurant Manager |
Customer Experience Manager |
Sustainability Coordinator |
Learn keyfacts about challenges facing hospitality & tourism industry
● The hospitality & tourism industry faces challenges such as changing consumer preferences, economic instability, and technological advancements.
● Learning about these challenges is crucial for professionals in the industry to adapt and thrive in a competitive market.
● Understanding the impact of challenges like climate change, political instability, and global health crises is essential for industry resilience.
● Industry relevance lies in the need for professionals to stay informed and innovative to meet evolving customer demands and market trends.
● Unique features of the industry include its dynamic nature, diverse workforce, and the constant need for adaptation and creativity to overcome challenges.
● By addressing these challenges effectively, professionals can enhance customer experiences, drive business growth, and contribute to the sustainable development of the industry.
Who is challenges facing hospitality & tourism industry for?
This course is designed for individuals working in or aspiring to work in the hospitality and tourism industry in the UK. Whether you are a hotel manager, restaurant owner, tour operator, or event planner, this course will provide you with valuable insights into the challenges facing the industry today.
Challenge |
Statistics |
Staff Shortages |
According to the British Hospitality Association, the UK hospitality industry is facing a shortage of over 60,000 workers. |
Brexit Uncertainty |
The uncertainty surrounding Brexit has led to a decrease in EU workers in the UK hospitality sector by 95,000 in the past year. |
Changing Consumer Preferences |
Research shows that 70% of UK consumers prefer experiences over material possessions, leading to a shift in the hospitality and tourism offerings. |
By enrolling in this course, you will gain a deeper understanding of these challenges and learn strategies to overcome them in order to thrive in the competitive hospitality and tourism industry in the UK.