Advanced Diploma in Services Marketing & Customer Service

Advanced Diploma in Services Marketing And Customer Service

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Advanced Diploma in Services Marketing And Customer Service

Embark on a transformative journey with our Advanced Diploma in Services Marketing And Customer Service. This dynamic course delves into key topics such as customer relationship management, service quality, and digital marketing strategies. Through real-world case studies and interactive sessions, learners gain actionable insights to excel in the competitive digital landscape. Our practical approach equips students with the skills needed to drive customer satisfaction and loyalty. Join us to unlock the secrets of successful service marketing and elevate your career to new heights. Enroll now and become a leader in the ever-evolving world of customer service.

Embark on a transformative journey with our Advanced Diploma in Services Marketing and Customer Service program. Dive deep into the intricacies of marketing strategies tailored specifically for service-based industries. Learn how to create exceptional customer experiences that drive loyalty and retention. Gain practical skills in managing customer relationships, handling complaints, and exceeding expectations. Our expert instructors will guide you through real-world case studies and simulations to enhance your problem-solving abilities. Elevate your career prospects in the dynamic field of services marketing with this comprehensive program. Enroll today and unlock your potential to excel in the competitive world of customer service.



Benefits of studying Advanced Diploma in Services Marketing And Customer Service

Unlock your potential with our Advanced Diploma in Services Marketing And Customer Service. This course equips you with the skills and knowledge needed to excel in the competitive service industry. By mastering customer service strategies and marketing techniques, you will stand out in the job market and open doors to lucrative career opportunities. Stay ahead of the curve and elevate your career with this comprehensive program.

Career opportunities

Below is a partial list of career roles where you can leverage a Advanced Diploma in Services Marketing And Customer Service to advance your professional endeavors.

Career Role Estimated Salary (£)
Customer Service Manager £30,000 - £50,000
Marketing Manager £35,000 - £60,000
Customer Experience Specialist £25,000 - £45,000
Service Quality Analyst £20,000 - £35,000

* Please note: The salary figures presented above serve solely for informational purposes and are subject to variation based on factors including but not limited to experience, location, and industry standards. Actual compensation may deviate from the figures presented herein. It is advisable to undertake further research and seek guidance from pertinent professionals prior to making any career-related decisions relying on the information provided.

Learn key facts about Advanced Diploma in Services Marketing And Customer Service

● The Advanced Diploma in Services Marketing And Customer Service is a comprehensive program designed to equip students with the knowledge and skills needed to excel in the dynamic field of services marketing and customer service.
● Upon completion of the course, students will be able to develop effective marketing strategies for service-based businesses, enhance customer satisfaction and loyalty, and manage service quality and delivery.
● The curriculum is carefully crafted to cover a wide range of topics including service design, customer relationship management, service innovation, and service recovery.
● This course is highly relevant to industries such as hospitality, tourism, healthcare, banking, and retail, where customer service plays a crucial role in business success.
● Students will have the opportunity to engage with industry experts, participate in real-world case studies, and undertake internships to gain practical experience.
● One of the unique features of this course is its focus on the latest trends and technologies shaping the services marketing and customer service landscape.
● Graduates of this program will be well-equipped to pursue careers as service marketing managers, customer experience specialists, and client relationship executives in a variety of industries.
● Overall, the Advanced Diploma in Services Marketing And Customer Service offers a valuable and practical education that prepares students for success in the competitive world of service-oriented businesses.

Who is Advanced Diploma in Services Marketing And Customer Service for?

Target Audience for Advanced Diploma in Services Marketing And Customer Service

Target Audience Percentage
Marketing Professionals 30%
Customer Service Managers 25%
Business Owners 20%
Sales Executives 15%
Students pursuing career in Marketing 10%

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Course content

● Strategic Marketing Planning
● Customer Relationship Management
● Brand Management
● Service Quality Management
● Consumer Behavior Analysis
● Digital Marketing Strategies
● Sales and Negotiation Techniques
● Customer Service Excellence
● Market Research and Analysis
● Managing Service Operations
● Crisis Management in Services Industry
● International Services Marketing
● Ethics in Services Marketing
● Leadership in Customer Service
● Innovation in Service Delivery
● Managing Service Recovery


Assessments

The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements

  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course.

Fee and payment plans


Duration

1 month
2 months

Course fee

The fee for the programme is as follows:

1 month - GBP £149
2 months - GBP £99 * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

1 month - GBP £149


2 months - GBP £99

Accreditation

This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

Continuous Professional Development (CPD)

Continuous professional development (CPD), also known as continuing education, refers to a wide range of learning activities aimed at expanding knowledge, understanding, and practical experience in a specific subject area or professional role. This is a CPD course.
Discover further details about the Advanced Diploma in Services Marketing And Customer Service

Why choose LSPM ?

  • ✓ Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
  • ✓ Flexible fee payment plans: Pay fee in affordable monthly, quarterly or yearly instalments plans.
  • ✓ Fast track mode - get your qualification in just 6 months!
  • ✓ Dedicated Tutor Support via live chat and email.

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