Undergraduate Programme in Customer Relations Management

Undergraduate Programme in Customer Relations Management

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Undergraduate Programme in Customer Relations Management

Our Undergraduate Programme in Customer Relations Management equips students with essential skills to excel in the dynamic digital landscape. Through a practical approach, learners delve into key topics such as customer engagement, data analytics, and CRM strategies. Real-world case studies provide valuable insights into industry best practices, while actionable techniques empower students to drive customer satisfaction and loyalty. With a focus on building strong relationships and leveraging technology, this course prepares individuals to navigate the complexities of modern business environments. Join us to gain the expertise needed to succeed in the ever-evolving field of Customer Relations Management.

Embark on a dynamic career path with our Undergraduate Programme in Customer Relations Management. Gain a deep understanding of customer behavior, communication strategies, and relationship building techniques. Our comprehensive curriculum covers key topics such as customer satisfaction, loyalty programs, and CRM software. Develop practical skills through real-world case studies and internships with leading companies. Our expert faculty will guide you to excel in this fast-paced industry. Join us and become a sought-after professional in customer relations, equipped with the knowledge and expertise to drive business success. Elevate your career prospects with our cutting-edge programme.



Benefits of studying Undergraduate Programme in Customer Relations Management

Are you looking to excel in the field of customer relations? The Undergraduate Programme in Customer Relations Management is essential for those seeking career growth in this competitive industry. By mastering key concepts such as customer satisfaction, loyalty, and retention, you will be equipped with the skills needed to succeed in various roles within the customer service sector. This course will not only enhance your knowledge but also open doors to lucrative opportunities in customer relationship management. Invest in your future today and enroll in the Undergraduate Programme in Customer Relations Management to stay ahead in this dynamic field.

Career opportunities

Below is a partial list of career roles where you can leverage a Undergraduate Programme in Customer Relations Management to advance your professional endeavors.

Career Role Estimated Salary (€) Estimated Salary (£)
Customer Service Representative 25,000 22,000
Customer Relationship Manager 40,000 35,000
Client Success Specialist 35,000 30,000
Customer Experience Analyst 45,000 39,000

* Please note: The salary figures presented above serve solely for informational purposes and are subject to variation based on factors including but not limited to experience, location, and industry standards. Actual compensation may deviate from the figures presented herein. It is advisable to undertake further research and seek guidance from pertinent professionals prior to making any career-related decisions relying on the information provided.

Learn key facts about Undergraduate Programme in Customer Relations Management

The Undergraduate Programme in Customer Relations Management is a comprehensive course designed to equip students with the necessary skills and knowledge to excel in the field of customer relations.
● Learning outcomes of this programme include understanding customer behavior, developing effective communication strategies, and implementing customer relationship management systems.
● The course is highly relevant to industries such as retail, hospitality, and e-commerce, where maintaining strong customer relationships is crucial for success.
● Unique features of this programme include hands-on practical experience through internships, guest lectures from industry experts, and opportunities to work on real-world case studies.
● Students will also have the chance to develop their critical thinking and problem-solving skills, as well as enhance their ability to work in a team and communicate effectively.
● Overall, the Undergraduate Programme in Customer Relations Management provides a solid foundation for students looking to pursue a career in customer relations and related fields.

Who is Undergraduate Programme in Customer Relations Management for?

Target Audience for Undergraduate Programme in Customer Relations Management:

Target Audience Percentage
High school graduates 30%
Working professionals looking to upskill 25%
Individuals interested in customer service careers 20%
Business owners seeking to improve customer relations 15%
Marketing professionals looking to specialize in CRM 10%

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Course content

● Introduction to Customer Relations Management
● Customer Behavior Analysis
● Communication Skills for Customer Service
● Customer Relationship Marketing
● Technology in Customer Relations
● Conflict Resolution and Negotiation
● Customer Satisfaction and Loyalty
● Ethics in Customer Relations
● Case Studies in Customer Relations Management
● Internship in Customer Relations Management


Assessments

The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements

  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course.

Fee and payment plans


Duration

1 month
2 months

Course fee

The fee for the programme is as follows:

1 month - GBP £149
2 months - GBP £99 * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

1 month - GBP £149


2 months - GBP £99

Accreditation

This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

Continuous Professional Development (CPD)

Continuous professional development (CPD), also known as continuing education, refers to a wide range of learning activities aimed at expanding knowledge, understanding, and practical experience in a specific subject area or professional role. This is a CPD course.
Discover further details about the Undergraduate Programme in Customer Relations Management

Why choose LSPM ?

  • ✓ Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
  • ✓ Flexible fee payment plans: Pay fee in affordable monthly, quarterly or yearly instalments plans.
  • ✓ Fast track mode - get your qualification in just 6 months!
  • ✓ Dedicated Tutor Support via live chat and email.

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