Professional Certificate in People Management for Hospitality and Tourism

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Professional Certificate in People Management for Hospitality and Tourism

People Management for Hospitality and Tourism


This Professional Certificate is designed for hospitality and tourism professionals who want to develop their skills in managing people effectively.


Some of the key areas covered in this certificate include recruitment, training, and performance management, as well as communication, leadership, and team building.

By completing this certificate, learners will gain a deeper understanding of how to motivate and engage staff, manage conflict, and create a positive work environment.


Whether you're looking to advance your career or start your own business, this certificate will provide you with the knowledge and skills you need to succeed in the people management of hospitality and tourism.


So why not explore this certificate further and start building your skills in people management today?

People Management is at the heart of the hospitality and tourism industry, and this Professional Certificate course will equip you with the skills to excel in this field. By mastering the art of people management, you'll be able to lead high-performing teams, drive employee engagement, and deliver exceptional customer experiences. This course offers people management training, covering topics such as leadership, communication, and conflict resolution. With this certification, you'll enjoy career prospects in senior management roles, and your skills will be in high demand across the industry. Unique features include interactive modules, real-world case studies, and a supportive learning environment.

Benefits of studying Professional Certificate in People Management for Hospitality and Tourism

Professional Certificate in People Management for Hospitality and Tourism is highly significant in today's market, particularly in the UK. According to a survey by the Chartered Institute of Personnel and Development (CIPD), 75% of employers believe that effective people management is crucial for business success. In the hospitality and tourism sector, this is even more pronounced, with 80% of employers citing people management as a key factor in their business strategy.

Industry Trends Statistics
Upskilling and Reskilling 64% of hospitality and tourism professionals in the UK are looking to upskill or reskill in the next 12 months (Source: CIPD)
Employee Engagement Employee engagement is critical in the hospitality and tourism sector, with 70% of employees reporting that they are more productive when engaged (Source: CIPD)
Diversity and Inclusion 75% of hospitality and tourism employers in the UK believe that diversity and inclusion are essential for business success (Source: CIPD)

Career opportunities

Below is a partial list of career roles where you can leverage a Professional Certificate in People Management for Hospitality and Tourism to advance your professional endeavors.

* Please note: The salary figures presented above serve solely for informational purposes and are subject to variation based on factors including but not limited to experience, location, and industry standards. Actual compensation may deviate from the figures presented herein. It is advisable to undertake further research and seek guidance from pertinent professionals prior to making any career-related decisions relying on the information provided.

Learn key facts about Professional Certificate in People Management for Hospitality and Tourism

The Professional Certificate in People Management for Hospitality and Tourism is a comprehensive program designed to equip learners with the skills and knowledge required to effectively manage people in the hospitality and tourism industry.
This certificate program focuses on developing the skills and competencies necessary for individuals to succeed in people management roles, including leadership, communication, and conflict resolution.
Upon completion of the program, learners can expect to gain a deeper understanding of the importance of people management in the hospitality and tourism industry, as well as the skills and strategies required to manage diverse teams and individuals.
The program is designed to be completed in a short duration of 12 weeks, with a flexible learning schedule that allows learners to balance their studies with their work or other commitments.
The Professional Certificate in People Management for Hospitality and Tourism is highly relevant to the hospitality and tourism industry, where effective people management is critical to delivering excellent customer service and driving business success.
The program is designed to be industry-relevant, with a focus on the latest trends and best practices in people management, as well as the specific challenges and opportunities facing the hospitality and tourism industry.
By completing this certificate program, learners can enhance their career prospects and advance their careers in people management roles within the hospitality and tourism industry.
The program is also designed to be accessible to learners from diverse backgrounds, with a focus on providing a supportive and inclusive learning environment that fosters academic achievement and career success.
Overall, the Professional Certificate in People Management for Hospitality and Tourism is a valuable investment for individuals looking to develop their skills and knowledge in people management, and to advance their careers in the hospitality and tourism industry.

Who is Professional Certificate in People Management for Hospitality and Tourism for?

Ideal Audience for Professional Certificate in People Management for Hospitality and Tourism Are you a hospitality professional looking to enhance your skills in managing people in the tourism industry? Do you want to stay ahead of the competition and contribute to the growth of the sector?
Key Characteristics: You are a motivated and ambitious individual with at least 2 years of experience in the hospitality industry, preferably in a supervisory or management role. You have a passion for delivering exceptional customer service and are committed to continuous learning and professional development.
Industry Insights: The UK's tourism industry is worth £137 billion to the economy, supporting over 2.1 million jobs. With the sector expected to grow by 4% annually, there is a high demand for skilled professionals like you. By completing this certificate, you will gain the knowledge and skills to excel in your role and contribute to the success of your organization.
Learning Outcomes: Upon completion of this certificate, you will be able to apply people management principles and practices in a hospitality and tourism setting, including recruitment, training, and performance management. You will also gain an understanding of the latest trends and technologies in the industry, enabling you to make informed decisions and drive business success.

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Course content


Effective Communication Skills for Hospitality Professionals

Time Management and Organizational Strategies for Busy Managers

Conflict Resolution and Negotiation Techniques in People Management

Leadership Styles and Development for Hospitality Managers

Diversity, Equity, and Inclusion in the Workplace

Performance Management and Feedback Techniques

Employee Engagement and Motivation Strategies

Human Resources Management in the Hospitality Industry

Customer Service Standards and Quality Assurance

Strategic Planning and Change Management in People Management


Assessments

The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements

  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course.

Fee and payment plans


Duration

1 month
2 months

Course fee

The fee for the programme is as follows:

1 month - GBP £149
2 months - GBP £99 * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

1 month - GBP £149


2 months - GBP £99

Accreditation

This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognized awarding body or regulatory authority.

Continuous Professional Development (CPD)

Continuous professional development (CPD), also known as continuing education, refers to a wide range of learning activities aimed at expanding knowledge, understanding, and practical experience in a specific subject area or professional role. This is a CPD course.
Discover further details about the Professional Certificate in People Management for Hospitality and Tourism


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The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

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