Professional Certificate in Equality, Diversity, and Inclusion in Hospitality and Tourism

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Professional Certificate in Equality, Diversity, and Inclusion in Hospitality and Tourism

Equality, Diversity, and Inclusion in Hospitality and Tourism


Is a vital aspect of creating a welcoming environment for all guests and customers.


This Professional Certificate program focuses on Equality, Diversity, and Inclusion in the hospitality and tourism industry, providing learners with the knowledge and skills to promote a culture of respect and understanding.


Designed for professionals working in the hospitality and tourism sector, this program aims to equip learners with the tools to address inequality and diversity issues, fostering a more inclusive workplace.


By the end of the program, learners will be able to analyze and address inequality and diversity issues, promoting a culture of inclusion and respect in the hospitality and tourism industry.


Take the first step towards creating a more inclusive workplace and explore this Professional Certificate program today!

Equality is at the heart of the hospitality and tourism industry, and this Professional Certificate in Equality, Diversity, and Inclusion is designed to equip you with the skills to create a welcoming environment for all. By studying this course, you'll gain a deep understanding of the importance of equality, diversity, and inclusion in the sector, as well as the skills to implement effective strategies to promote these values. You'll learn how to identify and address unconscious bias, develop inclusive policies, and create a culture of respect and empathy. This course is ideal for those looking to kickstart a career in hospitality and tourism, and can be a valuable addition to your existing skills for those already working in the industry.

Benefits of studying Professional Certificate in Equality, Diversity, and Inclusion in Hospitality and Tourism

The significance of Professional Certificate in Equality, Diversity, and Inclusion in Hospitality and Tourism cannot be overstated in today's market. With the UK's tourism industry valued at £139 billion in 2020, it is essential for hospitality professionals to understand the importance of creating an inclusive environment for all guests. According to a survey by the UK's Office for National Statistics (ONS), 75% of tourists in the UK reported having a positive experience when they felt that the business or organization they were visiting was welcoming and inclusive.

Statistic Value
Percentage of tourists who reported having a positive experience when they felt that the business or organization was welcoming and inclusive 75%
Number of people employed in the hospitality industry in the UK 2.9 million
Growth rate of the hospitality industry in the UK (2019-2020) 2.5%

Career opportunities

Below is a partial list of career roles where you can leverage a Professional Certificate in Equality, Diversity, and Inclusion in Hospitality and Tourism to advance your professional endeavors.

* Please note: The salary figures presented above serve solely for informational purposes and are subject to variation based on factors including but not limited to experience, location, and industry standards. Actual compensation may deviate from the figures presented herein. It is advisable to undertake further research and seek guidance from pertinent professionals prior to making any career-related decisions relying on the information provided.

Learn key facts about Professional Certificate in Equality, Diversity, and Inclusion in Hospitality and Tourism

The Professional Certificate in Equality, Diversity, and Inclusion in Hospitality and Tourism is a comprehensive program designed to equip learners with the knowledge and skills necessary to promote equality, diversity, and inclusion in the hospitality and tourism industry. This certificate program is typically offered over a period of 12 weeks, with learners completing a series of modules that cover topics such as equality and diversity law, unconscious bias, and inclusive marketing.
Through this program, learners will gain a deeper understanding of the importance of equality, diversity, and inclusion in the hospitality and tourism industry, and how to apply this knowledge in practice.
The program is designed to be flexible, with learners able to complete the modules at their own pace, making it ideal for those who are already working in the industry or looking to transition into a new role.
The Professional Certificate in Equality, Diversity, and Inclusion in Hospitality and Tourism is highly relevant to the hospitality and tourism industry, where equality, diversity, and inclusion are increasingly becoming a top priority for employers and customers alike.
By completing this program, learners will be able to demonstrate their commitment to equality, diversity, and inclusion, and enhance their career prospects in the industry.
The program is also recognized by many employers as a valuable asset, and can be used as a stepping stone to more senior roles or as a way to progress within an organization.
Overall, the Professional Certificate in Equality, Diversity, and Inclusion in Hospitality and Tourism is a valuable investment for anyone looking to advance their career in the hospitality and tourism industry.

Who is Professional Certificate in Equality, Diversity, and Inclusion in Hospitality and Tourism for?

Ideal Audience for Professional Certificate in Equality, Diversity, and Inclusion in Hospitality and Tourism Are you a hospitality professional looking to enhance your skills in creating an inclusive environment? Do you want to contribute to the growth of a more diverse and equal industry in the UK, where 1 in 5 workers report experiencing harassment at work?
Demographics Our ideal learners are hospitality professionals, including hotel managers, chefs, front-of-house staff, and tour operators, aged 25-50, with 2-10 years of experience in the industry. They are likely to be based in the UK, where the tourism industry employs over 2.9 million people and generates £139 billion in revenue each year.
Career Goals Our learners aim to develop the skills and knowledge needed to create a more inclusive and diverse work environment, enhance customer satisfaction, and contribute to the growth of a more equal industry in the UK. They are looking for a professional certification that will help them advance their careers and make a positive impact on their organizations.
Learning Style Our ideal learners are motivated, self-directed, and enjoy learning through online courses and interactive activities. They are likely to be tech-savvy and have a strong commitment to ongoing professional development.

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Course content


• Equality and Diversity in the Hospitality Industry •
• Understanding and Promoting Inclusive Culture •
• Disability Awareness and Support in Tourism •
• Cultural Sensitivity and Awareness in Hospitality •
• Addressing and Preventing Harassment in the Workplace •
• Effective Communication Strategies for Diverse Teams •
• Managing Conflict and Complaints in a Diverse Environment •
• Creating Inclusive Menus and Services •
• Understanding and Addressing Microaggressions in Hospitality •
• Developing and Implementing Diversity and Inclusion Policies


Assessments

The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements

  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course.

Fee and payment plans


Duration

1 month
2 months

Course fee

The fee for the programme is as follows:

1 month - GBP £149
2 months - GBP £99 * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

1 month - GBP £149


2 months - GBP £99

Accreditation

This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognized awarding body or regulatory authority.

Continuous Professional Development (CPD)

Continuous professional development (CPD), also known as continuing education, refers to a wide range of learning activities aimed at expanding knowledge, understanding, and practical experience in a specific subject area or professional role. This is a CPD course.
Discover further details about the Professional Certificate in Equality, Diversity, and Inclusion in Hospitality and Tourism


present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

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