Quality Management in Tourism and Hospitality
Develop the skills to enhance the quality of your tourism and hospitality services with our Postgraduate Certificate.
Improve customer satisfaction and drive business growth with our comprehensive program, designed for professionals seeking to advance their careers in the industry.
Learn how to apply quality management principles and tools to optimize operations, manage risk, and deliver exceptional customer experiences.
Enhance your knowledge of quality management frameworks, such as ISO 9001, and develop strategic thinking, leadership, and communication skills.
Our program is ideal for those looking to transition into management roles or seeking to upskill in quality management.
Take the first step towards a career in quality management and explore our Postgraduate Certificate in Quality Management in Tourism and Hospitality today.
Benefits of studying Postgraduate Certificate in Quality Management in Tourism and Hospitality
Postgraduate Certificate in Quality Management in Tourism and Hospitality holds significant importance in today's market, particularly in the UK. According to a survey by the Association of British Travel Agents (ABTA), the tourism industry in the UK generates over £139 billion annually, employing over 2.9 million people. Moreover, the sector is expected to grow by 4% annually, creating a high demand for skilled professionals.
| Year |
Growth Rate |
| 2019 |
3.2% |
| 2020 |
4.1% |
| 2021 |
3.5% |
Learn key facts about Postgraduate Certificate in Quality Management in Tourism and Hospitality
The Postgraduate Certificate in Quality Management in Tourism and Hospitality is a specialized program designed to equip students with the knowledge and skills required to manage quality in the tourism and hospitality industry.
This program focuses on developing a deep understanding of quality management principles, tools, and techniques, as well as their application in the tourism and hospitality sector.
Upon completion of the program, students will be able to analyze and improve the quality of services and products in the tourism and hospitality industry, leading to increased customer satisfaction and loyalty.
The learning outcomes of this program include the ability to develop and implement quality management systems, conduct quality audits and assessments, and evaluate the effectiveness of quality management initiatives.
The duration of the program is typically one year, with students required to complete a minimum of 60 credits.
The Postgraduate Certificate in Quality Management in Tourism and Hospitality is highly relevant to the tourism and hospitality industry, as it provides students with the skills and knowledge required to manage quality in a fast-paced and competitive environment.
The program is designed to be flexible, with students able to study online or on-campus, and can be completed in as little as 12 months.
Graduates of this program can expect to secure senior roles in the tourism and hospitality industry, such as quality manager, customer service manager, or operations manager.
The program is also highly regarded by employers, who value the skills and knowledge gained by students who complete the Postgraduate Certificate in Quality Management in Tourism and Hospitality.
Overall, the Postgraduate Certificate in Quality Management in Tourism and Hospitality is an excellent choice for students who wish to advance their careers in the tourism and hospitality industry.
Who is Postgraduate Certificate in Quality Management in Tourism and Hospitality for?
| Postgraduate Certificate in Quality Management in Tourism and Hospitality |
is ideal for |
| experienced professionals in the tourism and hospitality industry |
looking to enhance their skills and knowledge in quality management |
| with a focus on UK-specific statistics, the programme is designed for |
those working in the sector, with 71% of UK tourism businesses reporting a desire to improve their quality management systems (Source: VisitBritain) |
| and seeking to gain a competitive edge in the market |
with a postgraduate qualification, graduates can expect to increase their earning potential by up to 20% (Source: Institute of Travel and Meeting Executives) |
| with a strong understanding of quality management principles and practices |
and the ability to apply them in a real-world setting |