Graduate Certificate in Quality Management in Hospitality

Request more information Start Now

Graduate Certificate in Quality Management in Hospitality

Quality Management in Hospitality


A Graduate Certificate in Quality Management in Hospitality is designed for professionals seeking to enhance their skills in ensuring exceptional customer experiences.


Developed for hospitality industry professionals, this program focuses on quality management principles, customer service, and operational efficiency.


Through a combination of theoretical knowledge and practical applications, learners will gain expertise in quality control, risk management, and continuous improvement.


By the end of the program, graduates will be equipped to lead quality initiatives, drive business growth, and deliver outstanding results.


Are you ready to elevate your career in hospitality? Explore our Graduate Certificate in Quality Management in Hospitality and discover a world of opportunities.

Quality Management is at the heart of every successful hospitality business. Our Graduate Certificate in Quality Management in Hospitality equips you with the skills and knowledge to deliver exceptional customer experiences and drive business growth. By studying quality management principles, you'll gain a deep understanding of how to identify and mitigate risks, develop effective quality control processes, and implement continuous improvement strategies. With quality management expertise, you'll enjoy career prospects in senior management roles, quality assurance, and customer service. Unique features of the course include industry-specific case studies, guest lectures from hospitality professionals, and a focus on practical, hands-on learning.

Benefits of studying Graduate Certificate in Quality Management in Hospitality

Graduate Certificate in Quality Management in Hospitality holds significant importance in today's market, particularly in the UK. According to a survey by the Chartered Institute of Purchasing and Supply (CIPS), 75% of UK businesses believe that quality management is crucial for their success. Moreover, a report by the UK's Office for National Statistics (ONS) states that the hospitality industry is expected to grow by 4.5% annually from 2020 to 2025, creating a high demand for skilled professionals in quality management.

Year Employment Growth Rate
2020-2025 4.5%
2015-2020 2.3%
2010-2015 1.8%

Career opportunities

Below is a partial list of career roles where you can leverage a Graduate Certificate in Quality Management in Hospitality to advance your professional endeavors.

* Please note: The salary figures presented above serve solely for informational purposes and are subject to variation based on factors including but not limited to experience, location, and industry standards. Actual compensation may deviate from the figures presented herein. It is advisable to undertake further research and seek guidance from pertinent professionals prior to making any career-related decisions relying on the information provided.

Learn key facts about Graduate Certificate in Quality Management in Hospitality

The Graduate Certificate in Quality Management in Hospitality is a postgraduate program designed to equip students with the knowledge and skills required to manage quality in the hospitality industry.
This program focuses on developing students' understanding of quality management principles, practices, and tools, with an emphasis on their application in the hospitality sector.
Upon completion of the program, students will be able to analyze and improve the quality of hospitality services, leading to enhanced customer satisfaction and loyalty.
The Graduate Certificate in Quality Management in Hospitality typically takes one year to complete and consists of four core units and two elective units.
The program is designed to be flexible, allowing students to study online or on-campus, and can be completed in a part-time or full-time mode.
The Graduate Certificate in Quality Management in Hospitality is highly relevant to the hospitality industry, as it addresses the growing need for quality management in this sector.
Many hospitality organizations recognize the importance of quality management and are seeking professionals who can implement and maintain high-quality standards.
Graduates of this program can pursue careers in quality management, customer service, and operations management in the hospitality industry.
The Graduate Certificate in Quality Management in Hospitality is also an excellent stepping stone for those who wish to pursue a Master's degree in a related field.
By studying this program, students can develop a deeper understanding of quality management principles and practices, as well as the skills required to apply them in a real-world setting.
The Graduate Certificate in Quality Management in Hospitality is a valuable investment for individuals who wish to advance their careers in the hospitality industry.
It provides a comprehensive education in quality management, enabling students to make a positive impact on the quality of hospitality services.
The program is delivered by experienced academics and industry professionals, ensuring that students receive high-quality instruction and guidance throughout their studies.
The Graduate Certificate in Quality Management in Hospitality is a highly regarded program that can enhance students' knowledge, skills, and career prospects in the hospitality industry.

Who is Graduate Certificate in Quality Management in Hospitality for?

Ideal Audience for Graduate Certificate in Quality Management in Hospitality Are you a hospitality professional looking to enhance your career prospects in the UK?
Career Stage: Entry-level to mid-career professionals in the hospitality industry, including hotel managers, chefs, and customer service staff.
Job Roles: Quality assurance managers, customer experience managers, food safety managers, and hotel operations managers.
Education Level: Graduates with a degree in hospitality, business, or a related field, or those with relevant work experience.
Location: The UK, with a focus on London and other major cities.
Career Progression: Graduates can expect to progress to senior roles within the hospitality industry, with average salaries ranging from £25,000 to £40,000 per annum.

Request free information

Captcha: What is 9+7 ?


The fastest way to get answers from us.

Course content


Quality Management Systems (QMS)

Service Quality Management

Supply Chain Management in Hospitality

Customer Relationship Management (CRM)

Quality Assurance and Control

Risk Management in Hospitality

Quality Metrics and Performance Measurement

Strategic Quality Planning

Quality Improvement and Auditing

International Quality Standards (ISO 9001)


Assessments

The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements

  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course.

Fee and payment plans


Duration

1 month
2 months

Course fee

The fee for the programme is as follows:

1 month - GBP £149
2 months - GBP £99 * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

1 month - GBP £149


2 months - GBP £99

Accreditation

This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognized awarding body or regulatory authority.

Continuous Professional Development (CPD)

Continuous professional development (CPD), also known as continuing education, refers to a wide range of learning activities aimed at expanding knowledge, understanding, and practical experience in a specific subject area or professional role. This is a CPD course.
Discover further details about the Graduate Certificate in Quality Management in Hospitality


present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

Request more information

Please fill the form below to get instant information from LSPM

LSPM WhatsApp
OTHM Qualifi Totum Payzone Paypal payment PCI DSS SSL Payment options Paypal Credit card