Master Certificate in Quality Management IT Services

Certificate in Quality Management in IT Services

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Certificate in Quality Management in IT Services

Quality Management in IT Services


Ensure excellence in software development and delivery with our Certificate in Quality Management in IT Services. This course is designed for IT professionals who want to improve the quality of their services and products.

Develop the skills to identify and mitigate risks, implement effective quality control processes, and continuously improve your organization's quality management system.


Gain a competitive edge in the industry by understanding the principles of quality management, including quality planning, quality assurance, and quality control. Learn how to apply these principles to your daily work and contribute to the success of your organization.

Our course covers the latest standards and best practices in quality management, including ISO 9001. You'll learn how to analyze data, identify trends, and make informed decisions to drive business growth and improvement.


Take the first step towards quality excellence

Enroll in our Certificate in Quality Management in IT Services today and start delivering high-quality IT services that meet the needs of your customers.

Certificate in Quality Management in IT Services is designed to equip professionals with the essential skills to implement and maintain high-quality IT services. This course focuses on quality management principles, IT service management frameworks, and industry best practices. By completing this program, you'll gain a deep understanding of quality management in IT services, enabling you to identify and mitigate risks, improve customer satisfaction, and increase operational efficiency. With this quality management certification, you'll enjoy enhanced career prospects, including opportunities in IT service management, quality assurance, and project management.

Benefits of studying Certificate in Quality Management in IT Services

Certificate in Quality Management in IT Services is a highly sought-after credential in today's market, with the UK's IT industry experiencing significant growth. According to a report by the UK's Office for National Statistics, the IT sector contributed £147 billion to the country's GDP in 2020, with a projected growth rate of 4.5% per annum until 2025.

Year Growth Rate (%)
2020 4.2%
2021 4.8%
2022 5.1%
2023 4.5%

Career opportunities

Below is a partial list of career roles where you can leverage a Certificate in Quality Management in IT Services to advance your professional endeavors.

* Please note: The salary figures presented above serve solely for informational purposes and are subject to variation based on factors including but not limited to experience, location, and industry standards. Actual compensation may deviate from the figures presented herein. It is advisable to undertake further research and seek guidance from pertinent professionals prior to making any career-related decisions relying on the information provided.

Learn key facts about Certificate in Quality Management in IT Services

The Certificate in Quality Management in IT Services is a specialized program designed to equip professionals with the knowledge and skills required to implement quality management systems in the IT industry.
This certificate program focuses on teaching learners how to identify and mitigate risks, develop quality policies and procedures, and implement effective quality management processes.
Upon completion of the program, learners will be able to demonstrate their understanding of quality management principles and practices, including risk management, quality planning, and continuous improvement.
The duration of the certificate program varies depending on the institution offering it, but most programs take around 6-12 months to complete.
The Certificate in Quality Management in IT Services is highly relevant to the IT industry, as it addresses the specific needs of organizations that provide IT services.
By obtaining this certificate, learners can enhance their career prospects and demonstrate their commitment to quality management in the IT sector.
The program is also beneficial for organizations looking to improve their quality management systems and demonstrate their compliance with industry standards such as ISO 9001.
Overall, the Certificate in Quality Management in IT Services is an excellent choice for anyone looking to advance their career in the IT industry or improve their organization's quality management capabilities.

Who is Certificate in Quality Management in IT Services for?

Ideal Audience for Certificate in Quality Management in IT Services Are you a
IT professional looking to enhance your skills in quality management? Or perhaps a business owner seeking to improve the efficiency and effectiveness of your IT services?
You may be interested in this certificate if you work in the UK and are concerned about the growing demand for quality management in the IT sector. In fact, according to a recent survey by the Chartered Institute of IT (CIIT), 75% of UK IT professionals believe that quality management is essential for delivering high-quality services.
This certificate is also suitable for those working in related fields such as IT project management, software development, and business analysis.
By completing this certificate, you will gain a comprehensive understanding of quality management principles and practices in the IT industry. You will be able to apply this knowledge to improve the quality of your services, increase customer satisfaction, and reduce costs.

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Course content


Quality Management System (QMS)

Service Level Management (SLM)

Change Management

Continuous Improvement (CI)

Risk Management

Process Improvement

Customer Satisfaction (CSAT)

IT Service Continuity Management (ITSCM)

Information Security Management (ISM)

Service Desk Management


Assessments

The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements

  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course.

Fee and payment plans


Duration

1 month
2 months

Course fee

The fee for the programme is as follows:

1 month - GBP £149
2 months - GBP £99 * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

1 month - GBP £149


2 months - GBP £99

Accreditation

This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognized awarding body or regulatory authority.

Continuous Professional Development (CPD)

Continuous professional development (CPD), also known as continuing education, refers to a wide range of learning activities aimed at expanding knowledge, understanding, and practical experience in a specific subject area or professional role. This is a CPD course.
Discover further details about the Certificate in Quality Management in IT Services


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The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

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