Benefits of studying Certificate in Non-Verbal Communication
Non-Verbal Communication is a vital skill in today's market, with the UK job market expecting 71% of employers to value non-verbal skills in their employees (Source: CIPD). A Certificate in Non-Verbal Communication can enhance your employability and career prospects.
| Industry |
Percentage of Employers Valuing Non-Verbal Skills |
| HR and Recruitment |
83% |
| Sales and Marketing |
78% |
| Customer Service |
75% |
Learn key facts about Certificate in Non-Verbal Communication
The Certificate in Non-Verbal Communication is a specialized program designed to equip individuals with the skills to effectively communicate through non-verbal cues, such as body language, facial expressions, and tone of voice.
This program is ideal for those working in fields like sales, marketing, human resources, and customer service, where non-verbal communication plays a crucial role in building relationships and influencing others.
Upon completion of the program, learners can expect to gain a deeper understanding of non-verbal communication principles and practices, including active listening, conflict resolution, and cultural awareness.
The learning outcomes of the Certificate in Non-Verbal Communication include the ability to analyze and interpret non-verbal cues, develop effective communication strategies, and apply non-verbal skills in real-world situations.
The duration of the program varies depending on the institution offering it, but most Certificate programs take around 6-12 months to complete.
Industry relevance is high for this program, as non-verbal communication skills are essential in many industries, including business, education, healthcare, and government.
By acquiring the skills and knowledge necessary for effective non-verbal communication, learners can enhance their professional relationships, improve their career prospects, and contribute to a more harmonious and productive work environment.
The Certificate in Non-Verbal Communication is a valuable addition to any professional's skillset, offering a competitive edge in the job market and opening up new opportunities for career advancement.
Who is Certificate in Non-Verbal Communication for?
| Ideal Audience for Certificate in Non-Verbal Communication |
Individuals seeking to enhance their interpersonal skills and build stronger relationships in the UK workplace, where 75% of employees report feeling stressed due to communication breakdowns (CIPD, 2020). |
| Professionals in customer-facing roles, such as sales, marketing, and hospitality, who need to effectively communicate with diverse groups of people, with 60% of customers stating that they are more likely to return to a business with excellent customer service (Customer Service Institute of Britain and Ireland, 2019). |
| Leaders and managers looking to improve their team's communication skills, as 40% of employees report feeling micromanaged, leading to decreased productivity and job satisfaction (Gallup, 2013). |
| Anyone interested in personal development and self-improvement, as non-verbal communication skills are essential for building confidence, self-awareness, and emotional intelligence. |
References:
CIPD. (2020). Employee wellbeing and engagement.
Customer Service Institute of Britain and Ireland. (2019). Customer Service Standards.
Gallup. (2013). State of the American Workplace.