What are the modules covered in the Level 3 Diploma in IT User Skills (ITQ) (QCF)?

Discover the Modules of Level 3 Diploma in IT User Skills (ITQ) (QCF)

Unleash your potential in the digital realm with the comprehensive curriculum of the Level 3 Diploma in IT User Skills (ITQ) (QCF). This program is meticulously designed to equip you with versatile skills that are relevant in today's tech-driven world. Dive into the key modules you'll explore:

1. Software Essentials: Delve into the fundamentals of widely-used software applications, mastering essential tools for document creation, spreadsheet analysis, and presentations.

2. Effective Communication: Enhance your digital communication prowess, honing your skills in professional emails, virtual meetings, and collaborative platforms.

3. Data Management: Develop data organization techniques and basic analysis skills, ensuring you can efficiently handle and make informed decisions using data.

4. Problem Solving and Troubleshooting: Equip yourself with problem-solving strategies to address common software and hardware issues, boosting your IT proficiency.

5. Cybersecurity Awareness: Explore cybersecurity principles to understand digital threats, privacy protection, and secure online behavior.

6. Web Tools and Online Presence: Familiarize yourself with web applications, creating and managing online content effectively, while building a positive digital presence.

7. Project Management Basics: Learn project management fundamentals, allowing you to plan, execute, and complete tasks efficiently within timelines.

8. Customer Support Techniques: Develop skills to provide technical assistance, becoming a valuable asset in addressing user queries and concerns.

9. IT Ethics and Digital Citizenship: Understand ethical conduct in the digital realm, promoting responsible online behavior and digital etiquette.

10. Adaptation and Future Technologies: Embrace continuous learning and keep up with technological advancements, ensuring your skills remain relevant in the dynamic IT landscape.

Embrace Excellence with LSPM:

London School of Planning and Management (LSPM) offers the Level 3 Diploma in IT User Skills (ITQ) (QCF), a program designed to nurture your IT skills and empower you for success in the digital era.

Choose LSPM for a Bright IT Future:

Elevate your capabilities with LSPM's expertise in IT education and skill development.

LSPM - Your Partner in Unleashing Digital Excellence.


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The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements

Fee and payment plans


Course fee

The fee for the programme is as follows:

- * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans




Why choose LSPM ?

  • ✓ Your qualification is recognised and accepted world over.
  • ✓ Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
  • ✓ Flexible fee payment plans: Pay fee in affordable monthly, quarterly or yearly instalments plans.
  • ✓ Fast track mode - get your qualification in just 6 months!
  • ✓ Dedicated Tutor Support via live chat and email.


The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

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