What are the learning outcomes of the Level 2 Certificate in Principles of Sales (QCF)?

Level 2 Certificate in Principles of Sales (QCF) Learning Outcomes

Unlock the world of sales mastery with the Level 2 Certificate in Principles of Sales (QCF) from London School of Planning and Management (LSPM). This comprehensive course equips you with invaluable skills and insights, ensuring you thrive in the competitive sales landscape. Here are the impactful learning outcomes you can expect:

1. Sales Techniques Proficiency: Master a diverse range of sales techniques, from prospecting to closing deals, empowering you to effectively engage customers and achieve sales targets.

2. Customer Relationship Building: Learn to foster genuine and lasting relationships with customers. Develop strong communication skills, empathy, and understanding to meet customer needs.

3. Product Knowledge Enhancement: Acquire an in-depth understanding of the products or services you sell. Presenting solutions confidently boosts customer confidence in your offerings.

4. Effective Communication: Hone your verbal and written communication skills, enabling you to convey your value proposition persuasively and build trust with clients.

5. Negotiation Skills Mastery: Unlock the art of negotiation. Understand strategies to find common ground, achieve win-win outcomes, and close deals beneficial to both parties.

6. Handling Objections with Grace: Equip yourself with strategies to address objections. Convert challenges into opportunities and showcase your expertise in overcoming objections.

7. Market Insight Integration: Develop the ability to analyze market trends, competitor strengths and weaknesses, and customer preferences, allowing you to tailor your sales approach effectively.

8. Ethical Sales Practices: Embrace ethical considerations in sales. Cultivate trust and integrity by promoting transparency and honesty in your sales interactions.

9. Team Collaboration: Understand the importance of teamwork in sales. Learn how to collaborate with colleagues to achieve collective sales goals.

10. Adaptability to Change: Thrive in dynamic market conditions. Develop resilience and adaptability to adjust your strategies as market landscapes evolve.

Elevate your sales prowess and career prospects with the Level 2 Certificate in Principles of Sales (QCF) from LSPM. Embrace these outcomes to become a proficient, ethical, and influential sales professional in today's competitive business world.

[Short Credit: London School of Planning and Management - Fostering Sales Excellence for Tomorrow's Industry Leaders.]


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The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements

Fee and payment plans


Course fee

The fee for the programme is as follows:

- * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans




Why choose LSPM ?

  • ✓ Your qualification is recognised and accepted world over.
  • ✓ Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
  • ✓ Flexible fee payment plans: Pay fee in affordable monthly, quarterly or yearly instalments plans.
  • ✓ Fast track mode - get your qualification in just 6 months!
  • ✓ Dedicated Tutor Support via live chat and email.


The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

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