What are the learning outcomes of the Level 2 Certificate in IT User Skills (ITQ) (QCF)?

Level 2 Certificate in IT User Skills (ITQ) (QCF) Learning Outcomes

Embark on a transformative journey with the Level 2 Certificate in IT User Skills (ITQ) (QCF) offered by the prestigious London School of Planning and Management (LSPM). Here's what you'll gain:

1. Proficient Software Usage: Master essential software applications, enhancing your ability to navigate digital environments effortlessly.

2. Effective Communication Skills: Develop advanced communication skills, facilitating clear and concise information sharing.

3. Data Management Expertise: Learn to efficiently organize, analyze, and present data, bolstering decision-making capabilities.

4. Problem-Solving Acumen: Sharpen your critical thinking skills, enabling you to troubleshoot and resolve technical challenges.

5. Technological Adaptability: Embrace evolving technologies with ease, staying ahead in today's dynamic digital landscape.

6. Cybersecurity Awareness: Understand cybersecurity principles to safeguard data and systems against potential threats.

7. Efficient Resource Utilization: Optimize resources by harnessing IT tools, streamlining processes for enhanced productivity.

8. Collaboration and Teamwork: Foster collaborative skills, enabling seamless teamwork in virtual and remote settings.

9. User-Centric Approach: Cultivate a user-focused mindset, designing solutions that cater to end-users' needs.

10. Lifelong Learning Mindset: Instill a passion for continuous learning, ensuring you remain up-to-date in the ever-evolving IT domain.


LSPM empowers your learning journey in the Level 2 Certificate in IT User Skills (ITQ) (QCF). Our comprehensive curriculum and expert guidance ensure you gain valuable skills that resonate in today's digital world.


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The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements

Fee and payment plans


Course fee

The fee for the programme is as follows:

- * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans




Why choose LSPM ?

  • ✓ Your qualification is recognised and accepted world over.
  • ✓ Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
  • ✓ Flexible fee payment plans: Pay fee in affordable monthly, quarterly or yearly instalments plans.
  • ✓ Fast track mode - get your qualification in just 6 months!
  • ✓ Dedicated Tutor Support via live chat and email.


The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

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