What are the skills I will learn in a Level 3 Diploma in Retail Skills (Sales Professional) (QCF)?

People Also Ask: What Skills Will I Learn in a Level 3 Diploma in Retail Skills (Sales Professional) (QCF)?

Elevate Your Retail Sales Mastery: Uncover Essential Skills

Unleash Your Retail Potential:

The Level 3 Diploma in Retail Skills (Sales Professional) (QCF) from the prestigious London School of Planning and Management (LSPM) equips you with a powerhouse of skills designed to propel your success in the dynamic realm of retail sales.

Mastering Retail Excellence:

Throughout this transformative diploma, you will cultivate a diverse range of skills essential for excelling as a retail sales professional:

  1. Sales Techniques: Grasp the art of effective sales strategies, from prospecting and pitching to overcoming objections and closing deals with finesse.

  2. Customer Relationship Management: Develop an innate ability to connect with customers, building rapport, understanding their needs, and providing exceptional service.

  3. Product Knowledge: Gain an in-depth understanding of your products, enabling you to confidently educate and guide customers towards tailored solutions.

  4. Communication Mastery: Hone your communication prowess, both verbal and non-verbal, to convey information persuasively and build lasting customer relationships.

  5. Negotiation Skills: Acquire the ability to negotiate win-win outcomes, aligning customer needs with business goals.

  6. Problem Solving: Cultivate a problem-solving mindset to address customer concerns and provide innovative solutions.

  7. Time Management: Learn to efficiently manage your time, balancing customer interactions, administrative tasks, and personal development.

Your Path to Retail Triumph:

The Level 3 Diploma in Retail Skills (Sales Professional) (QCF) at LSPM empowers you with these invaluable skills and more. Unleash your potential, become a retail sales maestro, and open doors to exciting career opportunities in the vibrant world of retail.

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The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements

Fee and payment plans


Course fee

The fee for the programme is as follows:

- * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans




Why choose LSPM ?

  • ✓ Your qualification is recognised and accepted world over.
  • ✓ Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
  • ✓ Flexible fee payment plans: Pay fee in affordable monthly, quarterly or yearly instalments plans.
  • ✓ Fast track mode - get your qualification in just 6 months!
  • ✓ Dedicated Tutor Support via live chat and email.


The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

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