What are the skills I will learn in a Level 3 Diploma in Retail Skills (Sales Professional) (QCF)?

Skills you will learn in a Level 3 Diploma in Retail Skills (Sales Professional) (QCF)

Completing a Level 3 Diploma in Retail Skills (Sales Professional) (QCF) will equip you with a range of valuable skills that are essential for a successful career in the retail industry. Here are some of the key skills you can expect to learn:

Skill Description
Customer Service Learn how to provide excellent customer service, build rapport with customers, and handle customer queries and complaints effectively.
Sales Techniques Develop your sales skills, including how to identify customer needs, upsell products, and close sales successfully.
Merchandising Understand the principles of visual merchandising, product placement, and store layout to maximize sales and customer engagement.
Product Knowledge Gain in-depth knowledge of the products you are selling, including features, benefits, and how to communicate this information to customers.
Teamwork Learn how to work effectively as part of a team, communicate with colleagues, and collaborate to achieve sales targets.
Problem-Solving Develop your problem-solving skills to handle challenging situations, resolve conflicts, and find creative solutions to customer issues.

By mastering these skills, you will be well-prepared to excel in a sales professional role within the retail industry and achieve your career goals.

Learn about Overview

Request free information

Captcha: What is 9+7 ?

The fastest way to get answers from us.


The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements

Fee and payment plans


Course fee

The fee for the programme is as follows:

- * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans




Why choose LSPM ?

  • ✓ Your qualification is recognised and accepted world over.
  • ✓ Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
  • ✓ Flexible fee payment plans: Pay fee in affordable monthly, quarterly or yearly instalments plans.
  • ✓ Fast track mode - get your qualification in just 6 months!
  • ✓ Dedicated Tutor Support via live chat and email.

Getting started


Start your course

View course details, upload / download assignments, view payment history etc.


The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

Request more information

Please fill the form below to get instant information from LSPM

LSPM WhatsApp
OTHM EduQual Qualifi Totum Payzone Paypal payment PCI DSS SSL Payment options Paypal Credit card