What are the modules covered in the Level 3 Diploma in Retail Skills (Sales Professional) (QCF)?

Modules covered in the Level 3 Diploma in Retail Skills (Sales Professional) (QCF)

The Level 3 Diploma in Retail Skills (Sales Professional) (QCF) covers a range of modules that are designed to equip individuals with the necessary skills and knowledge to excel in the retail industry. Here are the modules covered in this course:

Module Description
Customer Service Excellence This module focuses on providing exceptional customer service and building strong relationships with customers.
Sales Techniques Participants will learn effective sales techniques to increase sales and drive revenue for the business.
Merchandising and Display This module covers the principles of visual merchandising and how to create attractive displays to entice customers.
Product Knowledge Participants will gain in-depth knowledge about the products they are selling to better assist customers and drive sales.
Team Leadership This module focuses on developing leadership skills to effectively manage a team and drive performance.

These modules are carefully curated to provide participants with a comprehensive understanding of retail sales and equip them with the skills needed to succeed in the competitive retail industry.

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The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

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Fee and payment plans


Course fee

The fee for the programme is as follows:

- * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans




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The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

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