What are the modules covered in the Level 3 Diploma in Retail Skills (Management) (QCF)?

People Also Ask: What Modules Are Covered in the Level 3 Diploma in Retail Skills (Management) (QCF)?

Unlock the Path to Retail Excellence: Level 3 Diploma in Retail Skills (Management) (QCF)

A Comprehensive Retail Management Journey:

The Level 3 Diploma in Retail Skills (Management) (QCF) offered by London School of Planning and Management (LSPM) is meticulously designed to equip you with the expertise needed to excel in the dynamic world of retail management. With a focus on practical application and real-world scenarios, this diploma encompasses a range of modules that will shape you into a capable retail leader.

1. Retail Operations and Customer Service: Master the essentials of retail operations, including customer-centric strategies, sales techniques, and maintaining customer satisfaction.

2. Visual Merchandising and Display: Discover the art of creating captivating displays that enhance store aesthetics and attract customers, boosting sales.

3. Stock Management and Inventory Control: Learn the intricacies of inventory management, stock rotation, and efficient supply chain practices.

4. Sales Management and Techniques: Develop advanced sales skills, including customer relationship management, upselling, and cross-selling.

5. Leadership and Team Management: Cultivate effective leadership skills to lead and inspire your retail team towards peak performance.

6. Financial Management for Retail: Gain insights into budgeting, cost control, and financial planning tailored for retail environments.

7. Marketing and Promotions: Explore retail marketing strategies, promotional campaigns, and brand positioning to drive customer engagement.

8. Customer Relationship Management: Understand the importance of building and maintaining strong customer relationships for long-term success.

9. Business Ethics and Social Responsibility: Delve into the ethical considerations and social responsibilities within the retail industry.

10. Retail Technology and E-commerce: Embrace the digital transformation of retail, with a focus on e-commerce and emerging technologies.

Shape Your Retail Management Future: The Level 3 Diploma in Retail Skills (Management) (QCF) modules offered by LSPM provide a comprehensive framework for your journey towards becoming a proficient and successful retail manager.

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The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements

Fee and payment plans


Course fee

The fee for the programme is as follows:

- * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans




Why choose LSPM ?

  • ✓ Your qualification is recognised and accepted world over.
  • ✓ Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
  • ✓ Flexible fee payment plans: Pay fee in affordable monthly, quarterly or yearly instalments plans.
  • ✓ Fast track mode - get your qualification in just 6 months!
  • ✓ Dedicated Tutor Support via live chat and email.


The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

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