What are the learning outcomes of the Level 2 Diploma in Retail Skills (QCF)?

Unlock Your Potential: Learning Outcomes of Level 2 Diploma in Retail Skills (QCF)

Embark on a transformative journey with the Level 2 Diploma in Retail Skills (QCF), designed to equip you with the skills needed to thrive in the dynamic retail landscape. Here are the captivating learning outcomes that await you:

1. Customer-Centric Expertise: Develop an in-depth understanding of customer needs, preferences, and behaviors, allowing you to provide exceptional service and foster customer loyalty.

2. Sales Proficiency: Master the art of effective sales techniques, enhancing your ability to influence buying decisions and contribute to the success of your retail team.

3. Merchandising Mastery: Acquire hands-on knowledge of visual merchandising strategies to create captivating product displays that entice and engage customers.

4. Team Collaboration: Learn the art of teamwork and collaboration, enhancing your ability to work harmoniously with colleagues to achieve common retail goals.

5. Communication Finesse: Hone your communication skills, both verbal and written, enabling you to engage with customers and colleagues effectively.

6. Problem-Solving Prowess: Develop critical problem-solving skills to address challenges that arise in the retail environment, ensuring seamless operations.

7. Retail Operations Acumen: Gain insights into retail operations management, including stock control, inventory management, and efficient store layout planning.

8. Ethical Awareness: Understand the importance of ethical practices in retail, ensuring you conduct business with integrity and responsibility.

9. Adaptability & Resilience: Cultivate adaptability and resilience to navigate the ever-changing retail landscape and stay ahead of industry trends.

10. Career Readiness: Prepare yourself for a rewarding retail career with a comprehensive skill set that makes you a valuable asset in various retail settings.

Elevate Your Future with LSPM: Join forces with the esteemed London School of Planning and Management (LSPM) to unleash your potential and excel in the Level 2 Diploma in Retail Skills (QCF).

Step into a realm of knowledge, skill acquisition, and personal growth that empowers you to conquer the retail world.

[Short credit: London School of Planning and Management - Empowering Your Journey to Retail Excellence.]


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The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements

Fee and payment plans


Course fee

The fee for the programme is as follows:

- * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans




Why choose LSPM ?

  • ✓ Your qualification is recognised and accepted world over.
  • ✓ Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
  • ✓ Flexible fee payment plans: Pay fee in affordable monthly, quarterly or yearly instalments plans.
  • ✓ Fast track mode - get your qualification in just 6 months!
  • ✓ Dedicated Tutor Support via live chat and email.


The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

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