What are the career prospects for graduates of the Level 2 Diploma in Customer Service?

Level 2 Diploma in Customer Service: Ignite Your Career with In-Demand Skills

Are you ready to take the first step towards a rewarding career in customer service? The Level 2 Diploma in Customer Service from LSPM is your gateway to a world of exciting opportunities and professional growth.

Unlock a World of Possibilities: Career Prospects

Graduates of the Level 2 Diploma in Customer Service are highly sought after by employers across various industries. Equip yourself with essential skills that are in high demand, including effective communication, problem-solving, and relationship-building. Whether you're looking to start your career or enhance your existing role, this diploma opens doors to a range of dynamic career paths:

  1. Customer Service Representative: Be the frontline ambassador of businesses, ensuring customer satisfaction and resolving inquiries.
  2. Call Center Agent: Assist customers over the phone, offering solutions and support for their concerns.
  3. Retail Sales Associate: Provide exceptional service in retail settings, enhancing customer experiences and driving sales.
  4. Hospitality Staff: Excel in the hospitality industry by creating memorable experiences for guests and patrons.
  5. Administrative Assistant: Employ your customer service skills in administrative roles, ensuring smooth operations and interactions.

Why Choose LSPM?

  • Recognized Qualification: A diploma from a reputable institution, LSPM, holds value and credibility in the job market.
  • Practical Skill Development: Gain skills that employers actively seek, setting you apart in a competitive job landscape.
  • Career Support: Benefit from career resources, job placement assistance, and networking opportunities.

Elevate your career prospects with the Level 2 Diploma in Customer Service from LSPM. Open doors to diverse industries and become a valuable asset to any organization.

(Credit: London School of Planning and Management)


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The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements

Fee and payment plans


Course fee

The fee for the programme is as follows:

- * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans




Why choose LSPM ?

  • ✓ Your qualification is recognised and accepted world over.
  • ✓ Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
  • ✓ Flexible fee payment plans: Pay fee in affordable monthly, quarterly or yearly instalments plans.
  • ✓ Fast track mode - get your qualification in just 6 months!
  • ✓ Dedicated Tutor Support via live chat and email.


The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

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