Is the Level 2 Diploma in Customer Service a good qualification?

Is the Level 2 Diploma in Customer Service a Good Qualification? Discover its Impact

Are you considering a career in customer service? The Level 2 Diploma in Customer Service, offered by LSPM, is more than just a qualification – it's a gateway to a world of possibilities. Let's delve into why this diploma holds immense value for your professional journey.

The Power of Level 2 Diploma: Unveiling its Benefits

  1. Skills Amplification: Acquire practical skills that are highly valued by employers across industries, boosting your employability.
  2. Versatility: Develop a versatile skill set applicable to various roles, ensuring your readiness for dynamic work environments.
  3. Confidence Boost: Gain the confidence to handle diverse customer interactions seamlessly and professionally.
  4. Career Acceleration: Fast-track your career progression by entering the job market with a recognized qualification.
  5. Wide Job Opportunities: Customer service skills are universally in demand, opening doors to a range of industries.
  6. Business Impact: Contribute positively to businesses by creating exceptional customer experiences and driving loyalty.
  7. Personal Growth: Enhance not only your professional life but also your personal relationships with refined interpersonal skills.

Why LSPM? Unlock the Benefits

  • Credibility: LSPM is a reputable institution known for delivering high-quality education.
  • Relevance: Gain skills aligned with current industry needs and employer expectations.
  • Community: Join a network of peers and professionals in the vibrant customer service arena.
  • Expert Faculty: Learn from seasoned instructors who bring real-world insights into the classroom.

In a competitive world, having the Level 2 Diploma in Customer Service on your resume can set you apart. Elevate your skills, elevate your potential, and thrive in a customer-centric career.

(Credit: London School of Planning and Management)


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The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements

Fee and payment plans


Course fee

The fee for the programme is as follows:

- * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans




Why choose LSPM ?

  • ✓ Your qualification is recognised and accepted world over.
  • ✓ Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
  • ✓ Flexible fee payment plans: Pay fee in affordable monthly, quarterly or yearly instalments plans.
  • ✓ Fast track mode - get your qualification in just 6 months!
  • ✓ Dedicated Tutor Support via live chat and email.


The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

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