What are the learning outcomes of the Level 2 Diploma in Business Administration?

Learning Outcomes of the Level 2 Diploma in Business Administration

The Level 2 Diploma in Business Administration is designed to provide students with a solid foundation in various aspects of business administration. Upon completion of this course, students can expect to achieve the following learning outcomes:

Learning Outcome Description
1. Understanding Business Environment Students will gain a comprehensive understanding of the business environment, including the role of businesses in society, different types of business organizations, and the impact of external factors on business operations.
2. Developing Administrative Skills Students will develop essential administrative skills such as communication, organization, time management, and problem-solving, which are crucial for success in a business setting.
3. Managing Information Students will learn how to effectively manage information within a business, including data entry, record keeping, and information retrieval, to support decision-making processes.
4. Customer Service Excellence Students will understand the importance of providing excellent customer service and develop the skills needed to effectively communicate with customers, handle inquiries, and resolve complaints.
5. Teamwork and Collaboration Students will learn how to work effectively as part of a team, including how to communicate with team members, delegate tasks, and contribute to achieving common goals.

Overall, the Level 2 Diploma in Business Administration equips students with the knowledge, skills, and competencies needed to succeed in a variety of administrative roles within the business sector.

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The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements

Fee and payment plans


Course fee

The fee for the programme is as follows:

- * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans




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  • ✓ Your qualification is recognised and accepted world over.
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  • ✓ Flexible fee payment plans: Pay fee in affordable monthly, quarterly or yearly instalments plans.
  • ✓ Fast track mode - get your qualification in just 6 months!
  • ✓ Dedicated Tutor Support via live chat and email.

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The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

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