What are the benefits of completing the Level 2 Certificate in Principles of Customer Service?

Benefits of Completing the Level 2 Certificate in Principles of Customer Service

Completing the Level 2 Certificate in Principles of Customer Service offers a range of benefits that can enhance your career prospects and improve your customer service skills. Here are some of the key advantages of undertaking this course:

Enhanced Customer Service Skills The course provides you with the knowledge and skills needed to deliver exceptional customer service, including effective communication, problem-solving, and conflict resolution.
Career Advancement Having a recognized qualification in customer service can open up new career opportunities and help you progress in your current role.
Increased Employability Employers value candidates with strong customer service skills, and holding a Level 2 Certificate can make you more attractive to potential employers.
Personal Development The course can help you develop personally and professionally, improving your confidence, communication abilities, and problem-solving skills.
Recognition and Accreditation Achieving a Level 2 Certificate in Principles of Customer Service demonstrates your commitment to excellence and professionalism in customer service.

Overall, completing the Level 2 Certificate in Principles of Customer Service can be a valuable investment in your future, equipping you with the skills and knowledge needed to succeed in a customer-focused role.

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The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements

Fee and payment plans


Course fee

The fee for the programme is as follows:

- * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans




Why choose LSPM ?

  • ✓ Your qualification is recognised and accepted world over.
  • ✓ Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
  • ✓ Flexible fee payment plans: Pay fee in affordable monthly, quarterly or yearly instalments plans.
  • ✓ Fast track mode - get your qualification in just 6 months!
  • ✓ Dedicated Tutor Support via live chat and email.

Getting started


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The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

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