Is the Level 2 Certificate in Principles of Customer Service a good qualification?

Is the Level 2 Certificate in Principles of Customer Service a good qualification?

Yes, the Level 2 Certificate in Principles of Customer Service is a valuable qualification for individuals looking to enhance their skills and knowledge in the field of customer service. This qualification is designed to provide learners with a solid foundation in customer service principles and practices, equipping them with the necessary skills to excel in a customer-facing role.

Here are some key benefits of obtaining the Level 2 Certificate in Principles of Customer Service:

Benefits Description
Enhanced Skills The qualification covers essential customer service skills such as communication, problem-solving, and conflict resolution, helping learners become more effective in their roles.
Career Advancement Having a recognized qualification in customer service can open up new career opportunities and increase your chances of promotion within the industry.
Industry Recognition Employers value candidates who have taken the initiative to further their education and skills, making you a more attractive candidate in the job market.

Overall, the Level 2 Certificate in Principles of Customer Service is a worthwhile qualification that can help you stand out in a competitive job market and advance your career in the field of customer service.

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The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements

Fee and payment plans


Course fee

The fee for the programme is as follows:

- * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans




Why choose LSPM ?

  • ✓ Your qualification is recognised and accepted world over.
  • ✓ Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
  • ✓ Flexible fee payment plans: Pay fee in affordable monthly, quarterly or yearly instalments plans.
  • ✓ Fast track mode - get your qualification in just 6 months!
  • ✓ Dedicated Tutor Support via live chat and email.

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The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

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