What are the career prospects for graduates of the Level 2 Certificate in Principles of Customer Service?

Level 2 Certificate in Principles of Customer Service: Ignite Your Career Path

Unlock a world of limitless possibilities with the Level 2 Certificate in Principles of Customer Service. This dynamic qualification equips you with the tools and knowledge needed to flourish in a multitude of industries and positions. Discover the exciting career prospects that await you upon completion:

1. Customer Service Representative: Become the face of companies, handling inquiries, resolving issues, and delivering exceptional service.

2. Retail Sales Associate: Shine in the retail world, guiding customers through purchases and ensuring their satisfaction.

3. Hospitality Professional: Excel in the hospitality sector, providing guests with memorable experiences that keep them coming back.

4. Call Center Agent: Master the art of communication, assisting customers over the phone with professionalism and empathy.

5. Administrative Assistant: Play a pivotal role in organizations, ensuring smooth operations and fostering positive client relationships.

6. Client Relations Coordinator: Nurture valuable client partnerships, ensuring their needs are met and expectations exceeded.

7. Front Desk Receptionist: Create lasting impressions as the first point of contact for visitors, clients, and customers.

8. Sales Support Specialist: Contribute to sales success by offering top-notch customer support and product knowledge.

9. E-Commerce Support: Thrive in the digital age, assisting online customers and enhancing their online shopping experiences.

10. Personal Growth: Gain transferable skills in communication, problem-solving, and empathy that enhance all aspects of your life.

Igniting Excellence with LSPM

London School of Planning and Management (LSPM) stands as a beacon of education excellence, shaping graduates who are poised to excel in the competitive world of customer service. As you embark on this transformative journey, remember that the Level 2 Certificate in Principles of Customer Service is not just a certificate; it's your passport to a rewarding and fulfilling career.

[Short Credit: London School of Planning and Management - Nurturing Customer Service Leaders.]


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The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

Entry requirements

Fee and payment plans


Course fee

The fee for the programme is as follows:

- * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans




Why choose LSPM ?

  • ✓ Your qualification is recognised and accepted world over.
  • ✓ Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
  • ✓ Flexible fee payment plans: Pay fee in affordable monthly, quarterly or yearly instalments plans.
  • ✓ Fast track mode - get your qualification in just 6 months!
  • ✓ Dedicated Tutor Support via live chat and email.


The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

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