What are the career prospects for graduates of the Level 2 Certificate in Principles of Customer Service?

Career Prospects for Graduates of the Level 2 Certificate in Principles of Customer Service

Graduates of the Level 2 Certificate in Principles of Customer Service have a wide range of career prospects in various industries. This certification equips individuals with essential skills and knowledge to excel in customer service roles. Here are some potential career paths for graduates:

Customer Service Representative Provide assistance and support to customers, resolve inquiries and complaints, and ensure customer satisfaction.
Call Center Agent Handle incoming calls, provide information, and assist customers with their queries or concerns.
Retail Sales Associate Assist customers with their purchases, provide product information, and ensure a positive shopping experience.
Guest Relations Officer Manage customer inquiries, feedback, and complaints to enhance guest satisfaction in hospitality settings.
Client Success Manager Build and maintain relationships with clients, ensure their needs are met, and drive customer retention and loyalty.

Overall, the Level 2 Certificate in Principles of Customer Service opens up opportunities in various customer-facing roles across industries such as retail, hospitality, call centers, and more. Graduates can pursue fulfilling careers that focus on delivering exceptional customer experiences and building strong relationships with clients.

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The assessment process primarily relies on the submission of assignments, and it does not involve any written examinations or direct observations.

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Fee and payment plans


Course fee

The fee for the programme is as follows:

- * This programme does not have any additional costs.
* The fee is payable in monthly, quarterly, half yearly instalments.
** You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans




Why choose LSPM ?

  • ✓ Your qualification is recognised and accepted world over.
  • ✓ Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
  • ✓ Flexible fee payment plans: Pay fee in affordable monthly, quarterly or yearly instalments plans.
  • ✓ Fast track mode - get your qualification in just 6 months!
  • ✓ Dedicated Tutor Support via live chat and email.

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The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

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