Learning Outcomes of the Level 2 Certificate in Principles of Business and Administration (QCF)
The Level 2 Certificate in Principles of Business and Administration (QCF) is designed to provide learners with a solid foundation in key business and administration principles. Upon completion of this course, learners can expect to achieve the following learning outcomes:
| Learning Outcome |
Description |
| Understand the principles of providing administrative services |
Learners will gain knowledge of the key principles involved in providing effective administrative services within a business environment. |
| Understand how to manage performance and conflict in the workplace |
Learners will develop an understanding of how to effectively manage performance and resolve conflicts in a professional setting. |
| Understand the principles of business document production and information management |
Learners will learn how to produce business documents and effectively manage information within a business context. |
| Understand the principles of working in a business environment |
Learners will gain an understanding of the key principles involved in working effectively within a business environment. |
Overall, the Level 2 Certificate in Principles of Business and Administration (QCF) equips learners with essential skills and knowledge that are highly valuable in a business and administrative role.