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Undergraduate Diploma in Stakeholder Engagement And Customer Service
Friday, 20 September 2024 17:53:17
     

Embark on a transformative journey with our Undergraduate Diploma in Stakeholder Engagement And Customer Service program. Gain essential skills in building strong relationships with stakeholders and delivering exceptional customer service. Learn to effectively communicate, manage conflicts, and exceed customer expectations. Our comprehensive curriculum covers topics such as stakeholder analysis, customer relationship management, and service recovery strategies. With a focus on practical application and real-world scenarios, you will be equipped to excel in various industries. Elevate your career prospects and make a positive impact on organizations by enrolling in this dynamic program. Join us and become a proficient stakeholder engagement and customer service professional.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
Fast track mode - attain your qualification in just 6 months !
Dedicated Tutor Support via live chat.
Course content
● Introduction to Stakeholder Engagement
● Customer Service Fundamentals
● Communication Strategies for Stakeholder Engagement
● Building and Managing Relationships with Stakeholders
● Conflict Resolution and Negotiation Skills
● Customer Experience Management
● Ethical Practices in Stakeholder Engagement
● Data Analysis for Customer Insights
● Project Management for Stakeholder Engagement
● Implementing Customer Service Strategies
● Stakeholder Engagement in a Digital World
● Capstone Project: Stakeholder Engagement and Customer Service Integration
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149


2 months - GBP £99
❼   Payment plans

1 month - GBP £149

2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognized awarding body or regulatory authority.


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