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Undergraduate Diploma in Implementing Customer Service
Sunday, 28 April 2024 05:22:11
     

Embark on a transformative journey with our Undergraduate Diploma in Implementing Customer Service. This comprehensive program equips students with the essential skills and knowledge to excel in the dynamic field of customer service. From understanding customer behavior to implementing effective strategies, students will learn how to deliver exceptional service that exceeds expectations. Our experienced instructors provide hands-on training and real-world case studies to ensure practical application of concepts. Graduates will emerge as confident and competent professionals ready to make a positive impact in any customer-facing role. Join us and unlock your potential in the exciting world of customer service.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
● Introduction to Customer Service
● Understanding Customer Needs and Expectations
● Communication Skills for Customer Service
● Building Customer Relationships
● Handling Customer Complaints and Conflict Resolution
● Implementing Customer Service Strategies
● Measuring Customer Satisfaction and Feedback
● Technology in Customer Service
● Ethics and Professionalism in Customer Service
● Managing Customer Service Teams
● Implementing Quality Assurance in Customer Service
● Case Studies and Practical Applications in Customer Service.
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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