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Undergraduate Diploma in Deal With Customers Face To Face
Sunday, 28 April 2024 11:50:40
     

Embark on a transformative journey with our Undergraduate Diploma in Deal With Customers Face To Face program. Gain essential skills in communication, problem-solving, and conflict resolution to excel in customer-facing roles. Learn to build rapport, handle difficult situations, and exceed customer expectations with confidence. Our experienced instructors will guide you through real-world scenarios and provide personalized feedback to enhance your abilities. Join a supportive community of like-minded individuals and network with industry professionals. Elevate your career prospects and unlock new opportunities in the dynamic field of customer service. Enroll now and take the first step towards a successful future!



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
Fast track mode - attain your qualification in just 6 months !
Dedicated Tutor Support via live chat.
Course content
● Customer Service Fundamentals
● Effective Communication Skills
● Conflict Resolution Techniques
● Building Rapport with Customers
● Handling Difficult Customers
● Time Management in Customer Service
● Understanding Customer Needs and Expectations
● Problem-Solving in Customer Interactions
● Ethical Considerations in Customer Service
● Role-Playing and Simulation Exercises
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149


2 months - GBP £99
❼   Payment plans

1 month - GBP £149

2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

Request free information

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