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Undergraduate Certificate in Customer Relationship Management
Saturday, 27 April 2024 16:16:55
     

Enhance your career prospects with our dynamic Undergraduate Certificate in Customer Relationship Management. This program equips you with the essential skills and knowledge to excel in the fast-paced world of customer service and retention. Learn how to build strong relationships with clients, analyze data to improve customer satisfaction, and implement effective CRM strategies. Our expert instructors will guide you through real-world case studies and practical exercises to ensure you are ready to meet the demands of today's competitive business environment. Join us and take the first step towards a successful career in customer relationship management.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
● Introduction to Customer Relationship Management
● Understanding Customer Behavior
● Building Customer Loyalty
● Customer Service Strategies
● Managing Customer Feedback
● Implementing CRM Technologies
● Data Analysis for CRM
● Ethical Considerations in CRM
● Case Studies in CRM
● Capstone Project: CRM Implementation Plan
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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