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Professional Diploma in Meeting Customers’ After Sales Needs
Sunday, 28 April 2024 04:25:30
     

Enhance your customer service skills with our Professional Diploma in Meeting Customers’ After Sales Needs program. Learn how to effectively address customer inquiries, resolve complaints, and exceed expectations. Our comprehensive curriculum covers communication strategies, problem-solving techniques, and building long-lasting relationships with clients. Gain practical experience through case studies, role-playing exercises, and real-world scenarios. Our expert instructors will guide you through best practices in after-sales service, equipping you with the tools to excel in any customer-facing role. Elevate your career prospects and stand out in today’s competitive job market with this specialized diploma. Enroll now to take your customer service skills to the next level.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
● Understanding Customer Needs
● Effective Communication Skills
● Problem-Solving Techniques
● Building Customer Relationships
● Handling Customer Complaints
● Product Knowledge and Expertise
● Time Management and Prioritization
● Conflict Resolution Strategies
● Continuous Improvement in Customer Service
● Ethical Considerations in After Sales Service
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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