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Professional Diploma in Customer Focus For Strategic Advantage
Sunday, 28 April 2024 08:47:09
     

Enhance your competitive edge with our Professional Diploma in Customer Focus For Strategic Advantage program. Dive deep into customer-centric strategies, communication techniques, and relationship-building skills to drive business success. Learn how to leverage customer insights, anticipate needs, and exceed expectations to create loyal, satisfied customers. Gain practical knowledge through case studies, interactive workshops, and real-world simulations. Elevate your career by mastering the art of customer focus and positioning your organization for long-term success. Join us and unlock the power of customer-centricity to propel your business forward in today's dynamic market.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
Fast track mode - attain your qualification in just 6 months !
Dedicated Tutor Support via live chat.
Course content
● Understanding Customer Behavior
● Building Customer Relationships
● Customer Service Excellence
● Implementing Customer Feedback Systems
● Creating Customer-Centric Strategies
● Managing Customer Expectations
● Resolving Customer Complaints
● Measuring Customer Satisfaction
● Developing Customer Loyalty Programs
● Leveraging Technology for Customer Focus
● Leading a Customer-Focused Organization
● Ethical Considerations in Customer Relations.
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149


2 months - GBP £99
❼   Payment plans

1 month - GBP £149

2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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