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Professional Certificate in Services Marketing And Customer Service
Sunday, 05 May 2024 18:43:46
     

Are you ready to take your career in marketing and customer service to the next level? Our Professional Certificate in Services Marketing and Customer Service program is designed to equip you with the skills and knowledge needed to excel in these crucial areas of business. In this program, you will delve into core modules that cover a wide range of topics essential for success in services marketing and customer service. You will learn how to develop effective marketing strategies tailored specifically for service-based businesses, understand the importance of customer relationship management, and explore the latest trends and best practices in the industry. Our experienced instructors will guide you through real-world case studies and practical exercises that will help you apply your newfound knowledge in a hands-on way. You will also have the opportunity to network with industry professionals and fellow students, gaining valuable insights and building connections that can help propel your career forward. Whether you are a seasoned professional looking to enhance your skills or someone just starting out in the field, this program is perfect for anyone who wants to excel in services marketing and customer service. Join us and take the first step towards a successful and rewarding career in this dynamic and fast-paced industry. Enroll in our Professional Certificate in Services Marketing and Customer Service program today and unlock your full potential in the world of marketing and customer service. Let us help you build the skills and knowledge you need to succeed in this competitive field. Don't miss this opportunity to invest in yourself and your future.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
Welcome to our Professional Certificate in Services Marketing and Customer Service program! This comprehensive course is designed to equip you with the essential skills and knowledge needed to excel in the dynamic field of services marketing and customer service. The curriculum of this program is carefully crafted to cover a wide range of topics that are crucial for success in the services industry. From understanding the fundamentals of marketing strategies to mastering the art of delivering exceptional customer service, this course will provide you with a solid foundation to thrive in this competitive field. Some of the key highlights of the curriculum include: 1. Introduction to Services Marketing: Learn about the unique characteristics of services and how they differ from tangible products. Explore the various strategies and techniques used to market services effectively. 2. Customer Relationship Management: Understand the importance of building strong relationships with customers and how to effectively manage customer interactions to enhance loyalty and satisfaction. 3. Service Quality Management: Discover the key principles of service quality management and how to measure and improve service quality to meet customer expectations. 4. Customer Service Excellence: Master the art of delivering exceptional customer service by learning effective communication skills, problem-solving techniques, and conflict resolution strategies. 5. Digital Marketing for Services: Explore the latest trends and best practices in digital marketing for services, including social media marketing, content marketing, and online reputation management. 6. Case Studies and Practical Applications: Apply your knowledge and skills in real-world scenarios through case studies and practical exercises that will help you develop a deeper understanding of the concepts learned in the course. By the end of this program, you will have the confidence and expertise to excel in the fast-paced world of services marketing and customer service. Whether you are a seasoned professional looking to enhance your skills or a newcomer to the field, this course will provide you with the tools and knowledge needed to succeed. Join us today and take the first step towards a rewarding career in services marketing and customer service!
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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