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Professional Certificate Course in Customer Relationship Management
Saturday, 27 April 2024 15:29:56
     

Are you ready to take your customer service skills to the next level? Look no further than our Professional Certificate Course in Customer Relationship Management. This comprehensive program is designed to equip you with the knowledge and skills needed to excel in the fast-paced world of customer service. Throughout the course, you will delve into core modules such as understanding customer behavior, effective communication strategies, building customer loyalty, and resolving conflicts. These modules are carefully crafted to provide you with a solid foundation in customer relationship management, enabling you to deliver exceptional service and build lasting relationships with your customers.Our experienced instructors will guide you through real-world case studies and practical exercises to help you apply your learning in a hands-on environment. You will also have the opportunity to network with industry professionals and gain valuable insights into the latest trends and best practices in customer relationship management.By the end of the program, you will have the skills and confidence to handle any customer service situation with ease and professionalism. Whether you are looking to advance your career in customer service or start a new career in this field, our Professional Certificate Course in Customer Relationship Management will set you on the path to success.Join us today and take the first step towards becoming a customer service expert!



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
Welcome to our Professional Certificate Course in Customer Relationship Management! This program is designed to equip you with the essential skills and knowledge needed to excel in the dynamic field of customer relationship management.Our curriculum is carefully crafted to cover a wide range of topics that are crucial for success in this field. You will learn about the fundamentals of customer relationship management, including understanding customer behavior, building strong relationships, and implementing effective strategies to enhance customer satisfaction and loyalty.One of the highlights of our course is the emphasis on practical skills development. Through case studies, simulations, and real-world projects, you will have the opportunity to apply your learning in a hands-on setting. This experiential approach will not only deepen your understanding of the concepts but also prepare you for the challenges you may face in a professional setting.In addition to the core concepts of customer relationship management, our curriculum also covers emerging trends and technologies in the field. You will learn about the latest tools and techniques used in customer relationship management, such as CRM software, data analytics, and social media integration. This knowledge will give you a competitive edge in the job market and help you stay ahead of the curve in this rapidly evolving industry.Our experienced instructors bring a wealth of knowledge and expertise to the classroom. They are dedicated to providing you with personalized attention and support throughout your learning journey. Whether you are a seasoned professional looking to upskill or a newcomer to the field, our instructors will guide you every step of the way.Upon successful completion of the course, you will receive a Professional Certificate in Customer Relationship Management. This credential will validate your expertise and demonstrate to employers that you have the skills needed to excel in this field.Join us today and take the first step towards a rewarding career in customer relationship management. Enroll in our Professional Certificate Course and unlock your potential in this exciting and fast-paced industry.
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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