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Professional Certificate Course in Basics Of Customer Service
Saturday, 27 April 2024 18:12:17
     

Welcome to our Professional Certificate Course in Basics of Customer Service! This program is designed to equip you with the essential skills and knowledge needed to excel in the field of customer service. Whether you are just starting your career or looking to enhance your existing skills, this course will provide you with a solid foundation in customer service principles and practices.Throughout the course, you will delve into core modules that cover a wide range of topics essential for delivering exceptional customer service. You will learn about the importance of customer satisfaction and retention, effective communication techniques, handling difficult customers, and building strong customer relationships. Additionally, you will explore the role of technology in customer service, including the use of CRM systems and social media platforms to engage with customers.Our experienced instructors will guide you through interactive lectures, case studies, and real-world scenarios to help you apply your learning in practical situations. You will have the opportunity to participate in group discussions, role-playing exercises, and hands-on activities to enhance your understanding of key concepts. By the end of the course, you will have the confidence and skills to provide outstanding customer service in any industry.Upon successful completion of the program, you will receive a Professional Certificate in Basics of Customer Service, showcasing your commitment to excellence in customer service. This certificate will demonstrate to employers your dedication to providing exceptional customer experiences and set you apart in a competitive job market.Join us on this exciting journey to become a customer service expert and make a positive impact on your organization and customers. Enroll in our Professional Certificate Course in Basics of Customer Service today and take the first step towards a rewarding career in customer service. Let us help you unlock your full potential and achieve success in the dynamic world of customer service.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
Welcome to our Professional Certificate Course in Basics of Customer Service! This program is designed to equip you with the essential skills and knowledge needed to excel in the field of customer service. Our curriculum highlights a comprehensive overview of customer service principles, strategies, and best practices. You will learn how to effectively communicate with customers, handle challenging situations, and provide exceptional service. The course covers topics such as understanding customer needs, building rapport, and resolving conflicts. Through a combination of lectures, case studies, and interactive exercises, you will gain practical experience in applying customer service techniques in real-world scenarios. Our experienced instructors will guide you through the course, providing valuable insights and feedback to help you succeed. Upon completion of the program, you will receive a Professional Certificate in Basics of Customer Service, showcasing your expertise and commitment to delivering outstanding customer experiences. This credential will enhance your career prospects and open up new opportunities in various industries. Join us today and take the first step towards becoming a customer service expert! Our course is designed to be flexible and convenient, allowing you to study at your own pace and from anywhere in the world. Don't miss this chance to enhance your skills and advance your career in customer service. Enroll now and embark on a rewarding journey towards mastering the basics of customer service. Let us help you unlock your full potential and achieve success in this dynamic and fast-paced field. We look forward to welcoming you to our program and supporting you every step of the way. Invest in your future and enroll in our Professional Certificate Course in Basics of Customer Service today!
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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