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Level 3 Diploma in Retail Skills (Management) (QCF)
Thursday, 26 May 2022 15:45:52

The Level 3 Diploma in Retail Skills (Management) (QCF) is a flexible qualification designed to provide Learners with an indepth level of retail competence required by employers in the sector.


The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
Fast track mode - attain your qualification in just 6 months !
Dedicated Tutor Support via live chat.
Course content
Mandatory Group A
- Work effectively and support others in a retail organisation

Optional Group B1
- Audit stock levels and stock inventories in a retail environment
- Source required goods and services in a retail environment
- Monitor and help improve food safety in a retail environment
- Manage staff to receive goods in a retail environment
- Organise and monitor the storage of stock in a retail environment
- Maintain the availability of goods on display in a retail environment to promote sales
- Manage the payment transaction process in a retail environment
- Contribute to the continuous improvement of retail operations within own area of responsibility
- Manage the prevention of wastage and loss in a retail environment
- Produce staffing schedules to help a retail team to achieve its targets
- Monitor and maintain health and safety in a retail environment
- Monitor and support secure payment point use during trading hours

Optional Group B2
- Set objectives and provide support for team members
- Plan, allocate and monitor work of a team
- Make effective decisions
- Manage conflict in a team
- Manage or support equality of opportunity, diversity and inclusion in own area of responsibility

Optional Group B3
- Organise the delivery of reliable customer service
- Improve the customer relationship
- Work with others to improve customer service
- Monitor and solve customer service problems
- Promote continuous improvement
❶   Course duration
The programme is available in two duration modes:
6 months
9 months
❷   Course Delivery


❸   Entry Requirements
  • ● There are no formal entry requirements or specific prior qualifications.
    ● Learner must be 16 years or older at the beginning of the course
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

6 months - GBP £1299

9 months - GBP £999
❼   Payment plans

6 months - GBP £1299
● Payment option (a): GBP £433 x 3 monthly instalments
● Payment option (b): GBP £1234 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

9 months - GBP £999
● Payment option (c): GBP £199 x 5 monthly instalments
● Payment option (d): GBP £499 x 2 quarterly instalments
● Payment option (e): GBP £949 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
❽   Accreditation

  • The qualification is delivered by London School of Planning and Management (LSPM) and it is awarded by Innovate Awarding, an Ofqual-regulated Awarding Body. All of the qualifications are listed on the Ofqual register.

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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