Sean Chan Lin joined in LSPM in 2015 for Level 4 & Level 5 diploma in Computing. During the course he was offered the post of web developer at Web development company in Hong Kong.
Solin Arikos joined a Regional Health Centre, Greece as a Healthcare Manager in 2016 after completing level 5 Diploma in Healthcare Management. He is also a certified paramedic and a regular blood donor at Red Cross.
Argus Campbell on completion of his Level 7 Diploma in Project Management joined as a Project Manager at a leading Infrastructure company, Viena. The course strengthened his career in the Company.
After completing her MSc Accounting and Finance in 2014, Viola Mayfair joined a Bank in Queensland, Australia as an Accountant. She recently received Best Employee of the Year Award.
After earning her Level 7 Diploma in Human Resource Management in 2018, Lilly Ray Hatoyama joined a leading hotel chain as an Assistant Manager (HR).
To survive in today's competitive environment, busy and ambitious professionals need wide range of skills, knowledge and expertise.
Course Code: L2-DPSOD-BAA
Duration: 6 months / 9 months
Fees: GBP £1299 / GBP £999
Simply let us know your email address, we will email you the programme Viewbook asap.
This qualification covers work based learning and will provide a concrete, sector-based emphasis on practical skills development alongside the enhancement of knowledge and understanding in public sector .It also provides sector and their national recognition for public to deal with this required for employment.
present_to_all PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE
Mandatory units⇾ Maintain data security in own area of responsibility⇾ Work safely in public service⇾ Maintain competence, knowledge and standards of conduct in public service⇾ Work as a team member to deliver public service⇾ Recognise diversity when delivering customer serviceOptional units⇾ Manage information⇾ Process information about customers⇾ Deal with gaps, errors and irregularities in information⇾ Deal with customers using bespoke software⇾ Use questioning techniques when delivering customer service⇾ Deal with customers face to face⇾ Deliver customer service to difficult customers⇾ Resolve customer service problems⇾ Promote additional services or products to customers⇾ Calculate correct amount of liabilities or entitlements⇾ Inform the customer of the debt or entitlement ⇾ Support customers using self⇾service technology⇾ Carry out follow up activities for public service customers⇾ Processing customers’ financial transactions⇾ Deal with customers in writing or electronically⇾ Provide technical advice and guidance to customers⇾ Provide interpretative technical advice and guidance in complex public service cases⇾ Plan public service visits⇾ Carry out public service visits⇾ Maintain personal security and safety, and be alert to the security of others⇾ Deal with disorderly and aggressive behaviour ⇾ Support customer service improvements⇾ Deal with customers by telephone⇾ Operating credit control procedures⇾
The assessment is done via submission of assignment. There are no written exams.
6 months - GBP £1299
The programme is awarded by British Awarding Association (BAA) - an awarding body by the UK Government’s regulator - OfQual. The programme is delivered in partnership with London School of Business and Research.
Simply follow the 2 steps given below to enrol:
(1) Fill enrolment form on-line at https://www.lspm.org.uk/enrolment-v2/start.html
(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)
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