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International Diploma in Basics Of Customer Service
Sunday, 28 April 2024 14:16:04
     

Are you looking to enhance your customer service skills and excel in the global marketplace? Look no further than our International Diploma in Basics of Customer Service program. This comprehensive course is designed to equip you with the fundamental knowledge and practical skills needed to deliver exceptional customer service in a multicultural environment. Throughout the program, you will delve into core modules such as understanding customer needs and expectations, effective communication strategies, conflict resolution techniques, and building strong customer relationships. By mastering these essential skills, you will be able to provide top-notch service to customers from diverse backgrounds and cultures, setting you apart as a valuable asset in any customer-facing role. Our experienced instructors will guide you through real-world case studies and interactive simulations to help you apply your learning in a practical setting. You will also have the opportunity to engage with industry experts and fellow students from around the world, gaining valuable insights and perspectives that will enrich your learning experience. Upon completion of the program, you will receive a prestigious International Diploma in Basics of Customer Service, showcasing your expertise and dedication to providing exceptional customer service. Whether you are a seasoned professional looking to upskill or a newcomer to the field, this diploma will open doors to exciting career opportunities in a wide range of industries. Join us today and take the first step towards becoming a customer service expert in the global arena. Enroll in our International Diploma in Basics of Customer Service program and unlock your full potential in the dynamic world of customer service.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
Welcome to our International Diploma in Basics of Customer Service program! This comprehensive course is designed to equip you with the essential skills and knowledge needed to excel in the field of customer service. The curriculum highlights a range of topics that are crucial for providing exceptional customer service. You will learn about the importance of customer satisfaction and retention, effective communication strategies, conflict resolution techniques, and best practices for handling difficult customers. Additionally, you will gain insights into the latest trends and technologies shaping the customer service industry. Our experienced instructors will guide you through interactive lectures, case studies, and practical exercises to help you apply your learning in real-world scenarios. You will also have the opportunity to participate in role-playing activities and simulations to enhance your problem-solving and decision-making skills. Upon successful completion of the program, you will receive a diploma certifying your proficiency in the basics of customer service. This credential will demonstrate to employers your commitment to delivering exceptional customer experiences and set you apart in a competitive job market. Whether you are new to the field of customer service or looking to enhance your existing skills, our International Diploma in Basics of Customer Service program is the perfect choice for you. Join us and take the first step towards a rewarding career in customer service. Enroll now and embark on a journey towards becoming a customer service expert!
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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