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Diploma in Managing Customer Service
Sunday, 28 April 2024 03:47:46
     

Embark on a transformative journey with our Diploma in Managing Customer Service program. Gain the essential skills and knowledge needed to excel in the dynamic world of customer service management. Learn how to effectively communicate with customers, resolve conflicts, and exceed expectations. Our comprehensive curriculum covers topics such as customer relationship management, service quality improvement, and customer retention strategies. With a focus on practical application and real-world scenarios, you will be equipped to lead and inspire your team to deliver exceptional customer experiences. Elevate your career prospects and stand out in the competitive market with our Diploma in Managing Customer Service.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
Fast track mode - attain your qualification in just 6 months !
Dedicated Tutor Support via live chat.
Course content
● Introduction to Customer Service Management
● Understanding Customer Behavior
● Effective Communication Skills
● Building Customer Relationships
● Handling Customer Complaints
● Implementing Customer Service Strategies
● Managing Customer Feedback
● Measuring Customer Satisfaction
● Customer Service Training and Development
● Ethical Practices in Customer Service
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149


2 months - GBP £99
❼   Payment plans

1 month - GBP £149

2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

Request free information

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