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Diploma in Introduction To Customer Service For Hospitality And Tourism
Saturday, 27 April 2024 22:49:57
     

Embark on a transformative journey with our Diploma in Introduction To Customer Service For Hospitality And Tourism. This comprehensive program equips you with essential skills to excel in the dynamic hospitality and tourism industry. From understanding customer needs to delivering exceptional service, you will learn the art of creating memorable experiences for guests. Our expert instructors will guide you through practical scenarios, case studies, and hands-on training to enhance your customer service prowess. Gain a competitive edge in this thriving sector and unlock exciting career opportunities. Elevate your professional profile and make a lasting impact with our Diploma in Introduction To Customer Service For Hospitality And Tourism.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
● Introduction to Customer Service in Hospitality and Tourism
● Understanding Customer Needs and Expectations
● Effective Communication Skills for Customer Service
● Handling Difficult Customers and Situations
● Building Customer Relationships and Loyalty
● Service Recovery and Problem-Solving Techniques
● Cultural Awareness and Diversity in Customer Service
● Technology and Customer Service in Hospitality and Tourism
● Ethics and Professionalism in Customer Service
● Customer Service Best Practices in the Hospitality and Tourism Industry
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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