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Diploma in Implementing Customer Service
Saturday, 27 April 2024 13:17:12
     

Embark on a transformative journey with our Diploma in Implementing Customer Service program. Gain the essential skills and knowledge needed to excel in the dynamic world of customer service. Learn how to effectively implement strategies to enhance customer satisfaction, loyalty, and retention. Our comprehensive curriculum covers topics such as communication, problem-solving, and conflict resolution. Through interactive lectures and real-world case studies, you will develop the expertise to deliver exceptional customer experiences. Elevate your career prospects and stand out in the competitive job market with a recognized Diploma in Implementing Customer Service. Enroll now and take the first step towards a successful career in customer service.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
● Introduction to Customer Service
● Understanding Customer Needs and Expectations
● Effective Communication Skills
● Building Customer Relationships
● Handling Customer Complaints and Feedback
● Implementing Customer Service Strategies
● Managing Customer Service Teams
● Measuring Customer Satisfaction and Loyalty
● Implementing Technology in Customer Service
● Continuous Improvement in Customer Service Delivery
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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