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Certificate in Services Marketing And Customer Service
Sunday, 05 May 2024 14:30:08
     

Welcome to our Certificate in Services Marketing and Customer Service program! This comprehensive course is designed to equip you with the essential skills and knowledge needed to excel in the dynamic field of services marketing and customer service. Throughout this program, you will delve into core modules that cover a wide range of topics essential for success in the industry. You will learn about the fundamentals of services marketing, including understanding customer needs and preferences, developing effective marketing strategies, and creating compelling service offerings. In addition, you will explore the intricacies of customer service, focusing on building strong relationships with customers, handling complaints and feedback, and delivering exceptional service experiences. You will also gain insights into the latest trends and best practices in the field, ensuring that you are well-prepared to meet the evolving demands of the industry. Our experienced instructors will guide you through engaging lectures, interactive discussions, and practical exercises that will help you apply your learning to real-world scenarios. You will have the opportunity to collaborate with your peers, share insights, and gain valuable feedback that will enhance your understanding of the subject matter. Upon completion of the program, you will receive a certificate that demonstrates your expertise in services marketing and customer service. This credential will not only enhance your professional credibility but also open up new opportunities for career advancement and growth. Whether you are a seasoned professional looking to upskill or someone just starting out in the industry, our Certificate in Services Marketing and Customer Service program is the perfect choice for anyone looking to excel in this fast-paced and competitive field. Join us today and take the first step towards a successful and rewarding career in services marketing and customer service.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
Welcome to our Certificate in Services Marketing and Customer Service program! This course is designed to equip you with the essential skills and knowledge needed to excel in the dynamic field of services marketing and customer service. Our curriculum is carefully crafted to cover a wide range of topics that are crucial for success in this industry. You will learn about the fundamentals of marketing strategies specifically tailored for services, including customer relationship management, service quality management, and customer retention techniques. One of the highlights of our program is the emphasis on practical application. You will have the opportunity to work on real-world case studies and projects that will allow you to apply your knowledge in a hands-on setting. This experiential learning approach will help you develop the critical thinking and problem-solving skills needed to thrive in the fast-paced world of services marketing and customer service. In addition to the core marketing concepts, our curriculum also covers the latest trends and technologies shaping the industry. You will learn about digital marketing strategies, social media management, and customer experience optimization, giving you a competitive edge in the job market. Our experienced instructors are industry professionals who bring a wealth of knowledge and expertise to the classroom. They will guide you through the course material, provide valuable insights, and mentor you as you navigate through the program. Upon completion of the Certificate in Services Marketing and Customer Service, you will have a solid foundation in services marketing principles and customer service best practices. You will be well-equipped to pursue a variety of career opportunities in industries such as hospitality, retail, healthcare, and more. Join us and take the first step towards a rewarding career in services marketing and customer service. Enroll in our program today and unlock your potential in this exciting field!
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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