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Certificate in Front Office Operations
Sunday, 28 April 2024 08:09:40
     

Are you looking to kickstart your career in the hospitality industry? Our Certificate in Front Office Operations program is designed to equip you with the essential skills and knowledge needed to excel in the fast-paced world of front office management. Throughout this comprehensive program, you will delve into core modules such as front desk operations, guest services management, communication skills, and reservation systems. These modules are carefully crafted to provide you with a solid foundation in front office operations, ensuring that you are well-prepared to handle the diverse challenges that come with managing the front desk of a hotel or any other hospitality establishment. Our experienced instructors will guide you through practical exercises and real-world scenarios, allowing you to gain hands-on experience in managing guest inquiries, handling reservations, and resolving customer complaints. You will also learn how to effectively communicate with guests and colleagues, ensuring that you can provide exceptional customer service at all times. In addition to the core modules, our program also covers topics such as revenue management, housekeeping operations, and technology in the front office. These additional modules will further enhance your understanding of front office operations and provide you with the skills needed to excel in a competitive industry. Upon completion of the program, you will receive a certificate that demonstrates your expertise in front office operations. This certificate will open up a world of opportunities for you, allowing you to pursue a career in hotels, resorts, cruise ships, and other hospitality establishments. Whether you are a recent graduate looking to enter the hospitality industry or a seasoned professional seeking to enhance your skills, our Certificate in Front Office Operations program is the perfect choice for you. Join us today and take the first step towards a rewarding career in front office management.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
Welcome to our Certificate in Front Office Operations program, designed to equip you with the essential skills and knowledge needed to excel in the dynamic world of front office management. This comprehensive course is tailored to provide you with a solid foundation in key areas such as customer service, communication, and organizational skills. Our curriculum highlights a blend of theoretical knowledge and practical training to ensure that you are well-prepared for the demands of the industry. You will delve into topics such as front office procedures, reservation systems, guest relations, and problem-solving techniques. Through hands-on exercises and real-world case studies, you will gain valuable insights into the day-to-day operations of a front office environment. One of the key strengths of our program is the emphasis on developing strong interpersonal skills. You will learn how to effectively communicate with guests, handle inquiries and complaints, and provide exceptional customer service. Our experienced instructors will guide you through role-playing scenarios and simulations to help you hone your communication and problem-solving abilities. In addition to technical skills, our program also focuses on developing your leadership and teamwork capabilities. You will have the opportunity to work collaboratively with your peers on group projects and assignments, fostering a sense of camaraderie and mutual support. By the end of the program, you will have the confidence and skills to lead a front office team effectively and efficiently. Upon completion of the Certificate in Front Office Operations, you will be well-equipped to pursue a variety of career opportunities in the hospitality industry. Whether you aspire to work in hotels, resorts, or other customer-facing environments, this program will provide you with the necessary skills to succeed. Join us today and embark on a rewarding journey towards a successful career in front office operations. Our program is designed to empower you with the knowledge and skills needed to thrive in this fast-paced and exciting industry. Take the first step towards your future success and enroll in our Certificate in Front Office Operations program now.
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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