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Advanced Diploma in Customer Relations Management
Sunday, 28 April 2024 00:13:27
     

Embark on a transformative journey with our Advanced Diploma in Customer Relations Management program. Dive deep into the intricacies of building lasting relationships with customers through effective communication, problem-solving, and conflict resolution strategies. Gain practical skills in managing customer feedback, analyzing data to enhance customer experience, and implementing innovative CRM technologies. Our industry-experienced instructors will guide you through real-world case studies and simulations to sharpen your decision-making and leadership abilities. Elevate your career prospects in the dynamic field of customer relations with this comprehensive and hands-on program. Enroll today to unlock your potential and become a sought-after CRM professional.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
Fast track mode - attain your qualification in just 6 months !
Dedicated Tutor Support via live chat.
Course content
● Customer Relationship Management Strategies
● Customer Loyalty and Retention
● Customer Service Excellence
● Effective Communication Skills
● Conflict Resolution and Problem-Solving
● Data Analysis for Customer Insights
● Technology in Customer Relations
● Managing Customer Feedback and Complaints
● Ethical Practices in Customer Relations
● Project Management in CRM
● Industry Best Practices in Customer Relations
● Internship and Practical Experience.
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149


2 months - GBP £99
❼   Payment plans

1 month - GBP £149

2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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