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Undergraduate Certificate in Meeting Customers’ After Sales Needs
Sunday, 02 June 2024 16:16:35
     

Enhance your customer service skills with our Undergraduate Certificate in Meeting Customers’ After Sales Needs program. Learn how to effectively address customer inquiries, resolve issues, and exceed expectations in the post-sales process. Gain valuable insights into customer relationship management, communication strategies, and problem-solving techniques. Our comprehensive curriculum equips you with the knowledge and skills needed to deliver exceptional after-sales support and build long-lasting customer loyalty. Whether you are a current or aspiring customer service professional, this program will help you stand out in a competitive market. Enroll today and take the first step towards a successful career in customer service.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
Fast track mode - attain your qualification in just 6 months !
Dedicated Tutor Support via live chat.
Course content
● Customer Service Fundamentals
● Understanding Customer Needs
● Effective Communication Techniques
● Problem Solving and Conflict Resolution
● Building Customer Relationships
● Managing Customer Expectations
● Handling Customer Complaints
● Implementing After Sales Support
● Evaluating Customer Satisfaction
● Continuous Improvement in Customer Service
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149


2 months - GBP £99
❼   Payment plans

1 month - GBP £149

2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

Request free information

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