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Certificate in Services Marketing And Customer Service
Sunday, 02 June 2024 14:19:37
     

Unlock the secrets to success in the dynamic world of services marketing and customer service with our comprehensive Certificate program. Gain valuable insights into consumer behavior, market trends, and effective strategies to drive customer satisfaction and loyalty. Learn how to create impactful marketing campaigns, deliver exceptional customer experiences, and build lasting relationships with clients. Our expert instructors will guide you through real-world case studies and practical exercises to enhance your skills and knowledge. Elevate your career prospects and stand out in the competitive job market with a Certificate in Services Marketing And Customer Service. Enroll now and take the first step towards a rewarding future!



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
● Introduction to Services Marketing
● Understanding Customer Behavior
● Service Quality Management
● Customer Relationship Management
● Marketing Strategies for Services
● Managing Customer Expectations
● Service Recovery and Complaint Handling
● Digital Marketing for Services
● Measuring Customer Satisfaction and Loyalty
● Effective Communication in Customer Service
● Ethical Issues in Services Marketing
● Case Studies in Services Marketing and Customer Service.
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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