Home | Modules in Level 4 Diploma in Hospitality & Hotel Management
The Level 4 Diploma in Hospitality & Hotel Management is a comprehensive program that covers a wide range of modules to provide students with the necessary skills and knowledge to succeed in the hospitality industry. Here are the modules covered in the program:
| Module | Description |
|---|---|
| Hospitality Operations Management | This module covers the fundamentals of managing hospitality operations, including front office, housekeeping, and food and beverage management. |
| Customer Service in Hospitality | Students will learn how to provide exceptional customer service in the hospitality industry, including handling guest inquiries and complaints. |
| Food and Beverage Management | This module focuses on the management of food and beverage operations, including menu planning, cost control, and beverage management. |
| Hospitality Marketing and Sales | Students will learn about marketing strategies and sales techniques specific to the hospitality industry. |
| Human Resource Management in Hospitality | This module covers the essentials of managing human resources in a hospitality setting, including recruitment, training, and performance management. |
| Hospitality Law and Ethics | Students will learn about the legal and ethical considerations that are important in the hospitality industry. |
These modules are designed to provide students with a well-rounded education in hospitality and hotel management, preparing them for successful careers in the industry.