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Undergraduate Diploma in Remote Support And Help Desk Management
Thursday, 02 May 2024 04:11:30
     

Are you tech-savvy and enjoy helping others troubleshoot their computer issues? Our Undergraduate Diploma in Remote Support and Help Desk Management program is designed for individuals like you who are passionate about providing remote technical support and managing help desk operations. This comprehensive program will equip you with the skills and knowledge needed to excel in the fast-paced world of IT support. Throughout the program, you will delve into core modules such as Remote Support Fundamentals, where you will learn the basics of providing technical support to users remotely. You will also explore Help Desk Management, where you will gain insights into managing help desk operations efficiently and effectively. Additionally, you will dive into modules such as Customer Service in IT, where you will learn how to deliver exceptional customer service in the IT industry. Our program goes beyond theoretical knowledge by providing hands-on experience through practical assignments and real-world case studies. You will have the opportunity to apply your skills in simulated help desk environments, allowing you to develop the confidence and expertise needed to succeed in the field. Our experienced instructors will guide you every step of the way, ensuring that you are well-prepared for a successful career in remote support and help desk management. Upon completion of the program, you will be equipped with the skills to troubleshoot technical issues remotely, manage help desk operations efficiently, and deliver exceptional customer service in the IT industry. Whether you aspire to work as a remote support specialist, help desk manager, or IT customer service representative, our program will prepare you for a rewarding career in the field. Join us and embark on a journey towards a fulfilling career in remote support and help desk management. Our program will provide you with the knowledge, skills, and hands-on experience needed to excel in the dynamic world of IT support. Take the first step towards a successful career in remote support and help desk management today.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
Embark on a transformative journey with our Undergraduate Diploma in Remote Support and Help Desk Management program. This comprehensive course is designed to equip you with the essential skills and knowledge needed to excel in the dynamic field of remote support and help desk management. Our curriculum is carefully crafted to cover a wide range of topics, ensuring that you are well-prepared to tackle the challenges of the modern workplace. From technical support fundamentals to customer service strategies, our courses are designed to provide you with a solid foundation in remote support and help desk management. One of the highlights of our program is the emphasis on practical, hands-on learning. Through a combination of lectures, case studies, and real-world projects, you will have the opportunity to apply your knowledge in a simulated work environment. This experiential learning approach will not only deepen your understanding of the subject matter but also enhance your problem-solving and critical thinking skills. In addition to technical skills, our program also focuses on developing essential soft skills such as communication, teamwork, and time management. These skills are crucial for success in the fast-paced world of remote support and help desk management, where effective communication and collaboration are key to delivering exceptional customer service. Upon completion of the program, you will be well-equipped to pursue a variety of career opportunities in the field of remote support and help desk management. Whether you are interested in working for a tech company, a customer service organization, or as a freelance remote support specialist, our diploma will provide you with the skills and knowledge needed to succeed. Join us and take the first step towards a rewarding career in remote support and help desk management. Our program is designed to help you achieve your goals and unlock your full potential in this exciting and rapidly growing field. Don't miss out on this opportunity to gain the skills and knowledge needed to thrive in the world of remote support and help desk management.
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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