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Undergraduate Diploma in Customer Experience Management
Saturday, 27 April 2024 14:55:22
     

Embark on a transformative journey with our Undergraduate Diploma in Customer Experience Management. Dive into the world of customer-centric strategies, learning how to create exceptional experiences that drive loyalty and satisfaction. Gain practical skills in analyzing customer behavior, implementing effective communication strategies, and utilizing cutting-edge technologies to enhance customer interactions. Our comprehensive curriculum is designed to equip you with the knowledge and expertise needed to excel in the dynamic field of customer experience management. Join us and unlock endless opportunities to make a lasting impact on businesses and customers alike. Elevate your career prospects with this in-demand program.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
● Introduction to Customer Experience Management
● Customer Behavior Analysis
● Customer Relationship Management
● Service Quality and Customer Satisfaction
● Customer Journey Mapping
● Digital Marketing for Customer Experience
● Managing Customer Feedback and Complaints
● Employee Training and Development for Customer Service
● Data Analytics for Customer Insights
● Project Management in Customer Experience
● Capstone Project in Customer Experience Management
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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