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Undergraduate Diploma in Basics Of Customer Service
Sunday, 28 April 2024 06:36:30
     

Are you looking to kickstart your career in customer service? Our Undergraduate Diploma in Basics Of Customer Service is the perfect program for you! This comprehensive course covers essential topics such as communication skills, problem-solving techniques, and conflict resolution strategies. With a focus on practical skills and real-world scenarios, you will gain the knowledge and confidence needed to excel in any customer service role. Our experienced instructors will guide you through interactive lectures, group discussions, and hands-on activities to ensure you are well-prepared for the workforce. Enroll now and take the first step towards a successful career in customer service!



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
● Introduction to Customer Service
● Understanding Customer Needs and Expectations
● Effective Communication Skills
● Building Rapport with Customers
● Handling Difficult Customers
● Problem-Solving and Conflict Resolution
● Time Management in Customer Service
● Customer Feedback and Improvement
● Ethics and Professionalism in Customer Service
● Role-Playing and Practical Scenarios
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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