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Professional Diploma in Implementing Customer Service
Sunday, 28 April 2024 01:39:44
     

Are you ready to take your customer service skills to the next level? Our Professional Diploma in Implementing Customer Service program is designed to equip you with the knowledge and tools needed to excel in the field. Through a combination of theoretical learning and practical application, you will learn how to effectively implement customer service strategies that drive satisfaction and loyalty. Our experienced instructors will guide you through topics such as customer relationship management, communication techniques, and problem-solving skills. Join us and become a customer service expert who can deliver exceptional experiences that keep customers coming back for more.
Apply now and elevate your career in customer service!



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
● Introduction to Customer Service
● Understanding Customer Needs and Expectations
● Developing Customer Service Strategies
● Implementing Customer Service Policies and Procedures
● Handling Customer Complaints and Feedback
● Building Customer Relationships
● Measuring Customer Satisfaction and Loyalty
● Managing Customer Service Teams
● Implementing Technology in Customer Service
● Continuous Improvement in Customer Service Operations
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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