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Professional Diploma in Customer Service In Logistics And Transport
Sunday, 28 April 2024 18:36:30
     

Embark on a transformative journey with our Professional Diploma in Customer Service in Logistics and Transport. This comprehensive program equips you with the essential skills and knowledge to excel in the fast-paced world of logistics and transport. From understanding customer needs to resolving complex issues, you will learn how to deliver exceptional service that drives customer satisfaction and loyalty. Our industry-experienced instructors will guide you through real-world scenarios and case studies, providing you with practical insights that you can apply immediately. Elevate your career prospects and become a sought-after professional in the dynamic field of logistics and transport. Join us today and unlock your potential!



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
● Introduction to Customer Service in Logistics and Transport
● Understanding Customer Needs and Expectations
● Communication Skills for Customer Service Professionals
● Problem-Solving and Conflict Resolution in Customer Service
● Building Customer Relationships and Loyalty
● Service Recovery and Handling Difficult Customers
● Technology and Customer Service in Logistics and Transport
● Quality Management in Customer Service
● Ethical Practices in Customer Service
● Customer Service Leadership and Team Management
● Customer Service Strategies in Logistics and Transport Industry
● Capstone Project: Implementing Customer Service Best Practices in a Logistics and Transport Company.
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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